See all properties

Grand Sapphire

4.5 star property

Choose dates to view prices

Photo gallery for Grand Sapphire

Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Children’s activities
Restaurant
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Dostyk avenue, 32, 32, Almaty, AMY, 050010
  • Panfilov Park
    ‪7 min walk‬
  • Zenkov Cathedral
    ‪12 min walk‬
  • Almaty Opera House
    ‪14 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, City View, Executive Level

Deluxe Room, City View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, City View, Executive Level

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Penthouse

Penthouse | Minibar, in-room safe, soundproofing, iron/ironing board

Penthouse

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Mountain View, Executive Level

Family Room, Mountain View, Executive Level | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room, Mountain View, Executive Level

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Hotel Kazakhstan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 262 reviews
Hotel Kazakhstan

About this property

Grand Sapphire

Luxury hotel with full-service spa and steam room
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Other amenities include a steam room, massage/treatment rooms and a business centre.
Grand Sapphire offers 50 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LUXCOSMED has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.
During your stay at Grand Sapphire, you're just a quick walk from 28 Panfilov Heroes Memorial Park. Features include a full-service spa, a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to body scrubs, facials or manicures and pedicures at LUXCOSMED
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, bicycles to rent and a playground
  • Just a 1-minute drive from Zenkov Cathedral and a few minutes from Almaty Zoo
  • Airport and train station drop-off shuttle service available for a fee
Grand Sapphire offers its guests a full-service spa and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A business centre and a meeting room are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Sapphire. An airport shuttle (available 24 hours) and a train station drop-off service are available for a fee.

This 4.5-star Almaty hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 8 AM to 11 AM and at the weekend from 8 AM to noon.
Grand Sapphire has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Grand Sapphire offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sapphire Hotel
Grand Sapphire Almaty
Grand Sapphire
Grand Sapphire Hotel
Grand Sapphire Almaty
Grand Sapphire Hotel Almaty