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Royale Signature Hotel

3.5 star property

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Photo gallery for Royale Signature Hotel

Property entrance
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Coffee shop
Karaoke room
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
No78,Jalan Lumpur, Alor Setar, 05100
  • Place, Aman Central
    ‪5 min walk‬
  • Place, Menara Alor Star
    ‪7 min walk‬
  • Place, Alor Setar Tower
    ‪9 min walk‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪17 min drive‬

Room options

View all photos for Royale Signature Suite

Royale Signature Suite | Minibar, in-room safe, desk, laptop workspace

Royale Signature Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Royale Signature Hotel

2 restaurants, a bar/lounge and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Royale Signature Hotel offers 250 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Royale Signature Hotel, you're just a quick walk from Muzium Negeri. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Muzium Negeri and 7 minutes on foot from Aman Central
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Karaoke, tour/ticket assistance, and concierge services are also featured at the business-friendly Royale Signature Hotel.

This 3.5-star Alor Setar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Royale Signature Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 28 for adults and MYR 18 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Karaoke

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royale Signature Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 28 for adults and from MYR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royale Signature Hotel Alor Setar
Royale Signature Alor Setar
Royale Signature
Royale Signature Hotel Hotel
Royale Signature Hotel Alor Setar
Royale Signature Hotel Hotel Alor Setar

Royale Signature Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 184 reviews
Rating 8 - Good. 67 out of 184 reviews
Rating 6 - Okay. 32 out of 184 reviews
Rating 4 - Poor. 19 out of 184 reviews
Rating 2 - Terrible. 15 out of 184 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

boestamin

Disliked: Amenities, property conditions & facilities
Well the property need a lot of updating. Alor Setar has not been a good choice for hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees their were so good behaved and friendlier
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MOHD HUDA

Liked: Cleanliness, staff & service, property conditions & facilities
Town area
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Srimurugan

The positive thing, is that the room is spacious and big. Good view of the Alor Setar Tower. The plug in point was not working and the bathroom was looking old and not spotless clean. The place needs a bit of upkeeping
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

shian chie

Disliked: Cleanliness, staff & service, amenities
Dirty and out of maintenance Try to charge everything
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kah soon

Disliked: Cleanliness, property conditions & facilities
The facilities were old, the room had a strange smell, the bathroom felt dirty, the bath towels were old and should have been changed, and the bed sheets weren't very clean either.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Szaufiq'Qur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner was not working well, water heater is not working well, limited food choice during breakfast but the staff is friendly.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Kim Huat

Liked: Cleanliness, staff & service
The property is a little old and lacking good maintenance. But the staff is friendly and helpful.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Wey Kit

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Too much of things that required improvement. From the moment I enter the hotel until I checked out, everything need to improve.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Chee Peng

Liked: Cleanliness, staff & service
The smart key system can be improved.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

hiok boon

Liked: Cleanliness
The bathroom fittings need upgrading and air con is noisy.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Charlene

Disliked: Cleanliness, room comfort

Too friendly

Very hospitable hotel with complimentary sandwiches left over from previous tenant. Just like the staff, the unidentified presences were very friendly. They ring door bell before entering. Just as stated, shower has 2 options, either very hot or very cold. Nothing in the middle.
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Lim

Liked: Cleanliness, property conditions & facilities
all is ok. just not allow outside food or drink will get penalty. in house food price very expansive. parking place with security limited. need park road side if car park full.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Chiu Lun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing experience

Terrible stay. The room was dirty, the shower had no hot water, and the aircon wasn't cold. I asked to change rooms and they refused. Never coming back.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Shazelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room seemed kinda tired. There were patches on the carpet where water had obviously seeped through, especially where the bedroom carpet met the bathroom. The two times I stayed there, there were these floor blowers to dry out the carpet in the corridors.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities
Having traveled extensively across Asia for the past 15 years I can honest say I his was the worse hotel I’ve ever stayed in . We didn’t get the room we had booked , the tv in the room was unwatchable due to the poor reception, the room had a small fridge which despite having drinks in it didn’t work , no hot water . The food at breakfast was not great , the bread was so hard it was impossible to cut . The toilet flush was also trouble. I would never recommend this place and wil never return
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Fatin Liyana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door knob doesn't work properly, the tv doesn't work properly, the shower full of mold
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Wifi not working. No reception. Wifi is essential when oversees. I complained to reception and received an apologetic smile. Pls do not publish this feedback. For hotel.com info as wifi is indicated in the booking.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Ernie

Disliked: Cleanliness, property conditions & facilities, room comfort

Room not clean

Spacious but not very clean- bathroom got fungus.. carpet is dusty. Room is dark…
Stayed 1 night in Dec 2023
Verified

8/10 Good

Yit Meng

Liked: Cleanliness, staff & service
The hot water was not hot and it was cut off while we were showering at 11.30pm
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Mohamad Rizuan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond being dated, this hotel has a serious cleanliness issue. There is mold everywhere in the bathroom and the fixtures are extremely dirty and in poor condition. I have never been in a hotel in such a deplorable state. AVOID this hotel unless this is the last place on earth available to you. Staff are unhelpful and don't seem to care. My worse hotel experience ever.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Kian Zachary

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay AWAY !!

This is one property I would stay away from. It's seen better days that's for sure. What it need is a total overhaul of the entire property starting with a fresh coat of paint, new floor carpet as the one in our room has a peculiar smell. Washroom is decent but there was no hot water, faucet was broken and you could literally move the bath tub. One thing for sure is that I will not be returning to the hotel.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look elsewhere

The pictures look decent an I'm sure the hotel was nice when built or renovated, but maintenance and basic cleaning seems non-existent. Stains on carpet, walls. Fingerprints and smudges everywhere. My room smelled like sewage gases. The water in the toilet, sink, etc was yellow. I was very uncomfortable during my stay.
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

NIK MOHD RUIZ

Disliked: Property conditions & facilities

Disappointed

Had problems with the toilet lights ; it was fixed initially and later the problems came back.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Minako

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slow responses to fix problems

The hotel is very old, and my room was not well maintained. I informed the reception that the TV and the safe were out of order. Nothing was done after 2days. You need to run water over 5min to get hot water. The window does not close properly. It has been a very uncomfortable stay.
Stayed 1 night in Dec 2024