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Hotel Royal Santana

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Photo gallery for Hotel Royal Santana

Hiking
Interior
Dinner served
View from room
Free daily buffet breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym

Explore the area

View in a map
Bruckenstrasse 24, Altenahr, 53505
  • Place, Parish Church of the Annunciation
    ‪2 min walk‬
  • Place, Station Altenahr
    ‪5 min walk‬
  • Place, Are Castle
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪59 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking, Mountain View

View from room

Standard Single Room, Non Smoking, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Non Smoking, Vineyard View

Standard Double Room, Non Smoking, Vineyard View | Free cots/infant beds, free rollaway beds, wheelchair access

Standard Double Room, Non Smoking, Vineyard View

  • Vineyard view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Royal Santana

Along with a casino, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and dry cleaning are on-site.
Hotel Royal Santana offers 69 accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Royal Santana, you're just a quick walk from Parish Church of the Annunciation. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Aggi's Kaminstube
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, hiking/biking trails and bicycles to rent
  • Steps from Parish Church of the Annunciation and 4 minutes on foot from Station Altenahr
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Royal Santana is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, a nightclub, and a fitness centre are also featured at Hotel Royal Santana. A round-trip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Altenahr hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Aggi's Kaminstube – This restaurant specialises in international cuisine and only serves dinner.
On-site venue No. 2 – bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aggi's Kaminstube

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • Hiking/biking trails
  • Library
  • Nightclub

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Zum weißen Kreuz Altenahr
Zum weißen Kreuz Altenahr
Hotel Royal Santana Hotel
Hotel Royal Santana Altenahr
Hotel Royal Santana All Inclusive
Hotel Royal Santana Hotel Altenahr

Hotel Royal Santana Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 3 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelzimmer mit guter Ausgangslage für eine Wanderung auf dem Rotweinwanderweg
Stayed 1 night in Sep 2018
Verified

8/10 Good

Bine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr zentral gelegenes Hotel

Zental gelegenes Hotel. Nettes Personal an der Rezeption.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Conny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

nettes Hotel, allerdings etwas überaltert

Netter Empfang und alles sehr sauber, allerdings dringend Renovierungs- bedürftig und Handtücher müssten ringend NEU
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Zeer gedateerde kamers, piepkleine bedden, slecht sluitende deuren, geluiden uit naast gelegen kamer komen dwars door de muur, geen lees lampje, enige positieve was ligging en ontbijt
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Bof

Pas d'insonorisation des murs, on entends son voisin ronfler, poils dans les draps, enfin très moyen
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

DOMINIQUE

Liked: Cleanliness

Bof

Arrivé un dimanche soir à 22h, tout était fermé. Il a fallu batailler pour la chambre, de plus pas d'Internet dans les chambres, connexion faible...
Stayed 5 nights in Jun 2017
Verified

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Somonh

Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Christoph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017