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Candlewood Suites Amarillo-Western Crossing by IHG

2.5 star property

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Photo gallery for Candlewood Suites Amarillo-Western Crossing by IHG

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
18 Western Plaza Dr, Amarillo, TX, 79109
  • Northwest Texas Hospitals
    ‪4 min drive‬
  • Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Amarillo Civic Center
    ‪6 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Room amenity

Suite, 1 Bedroom (Dining)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Dining)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Dining)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Dining)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds (Dining)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Amarillo-Western Crossing by IHG

Suburban hotel with fitness centre and 24-hour business centre
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Amarillo-Western Crossing by IHG offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Amarillo-Western Crossing by IHG, you'll be within walking distance of The Galleries at Sunset Center. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free WiFi
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Amarillo Little Theatre and a few minutes from The Galleries at Sunset Center
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing by IHG.

Smoking is allowed in designated areas at this Amarillo hotel.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Amarillo-Western Crossing
Candlewood Suites Crossing
Candlewood Suites Crossing Hotel
Candlewood Suites Crossing Hotel Amarillo-Western
Candlewood Suites Amarillo-Western Crossing Hotel
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing
Candlewood Suites Amarillo Western Crossing by IHG
Candlewood Suites Amarillo-Western Crossing by IHG Hotel
Candlewood Suites Amarillo Western Crossing an IHG Hotel
Candlewood Suites Amarillo-Western Crossing by IHG Amarillo

Candlewood Suites Amarillo-Western Crossing by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 456 reviews
Rating 8 - Good. 128 out of 456 reviews
Rating 6 - Okay. 47 out of 456 reviews
Rating 4 - Poor. 28 out of 456 reviews
Rating 2 - Terrible. 14 out of 456 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous. The facility was very nice and clean. We will stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Angel R

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gerrit

Stayed 1 night in Jan 2025

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dorothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Maid left hair in the tub and on lid of toilet.
Stayed 2 nights in Dec 2024

2/10 Terrible

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was good. The beds were comfy, the equipment in the kitchen was sufficient and the place was relatively quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Opal

Travelled with family
Liked: Cleanliness, staff & service, amenities
The closet door is directly behind the main door and there was a hole from the door handle of the main door just needs to have some kind of patch or plate put over it and the heavy Curtains above the air conditioner unit really needed to be washed to replaced.They were really lucky looking
Stayed 2 nights in Nov 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood Suites is my go to Hotel when I travel

I was traveling and needed a one night stay so I used a app on my phone to look for a hotel and was happy to find a Candlewood Suites. I've stayed at Candlewood Suites when I travel so I knew my stay would be great!
Stayed 1 night in Nov 2024

10/10 Excellent

Orlando

Stayed 1 night in Oct 2024

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One bedroom apartment met our needs. The property and furnishings are a little dated,but in good repair.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gary, Fortson

Liked: Amenities, property conditions & facilities
Excellent room and amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert, Scottsdale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with everything a weary travel needs for a nights rest.
Stayed 1 night in Aug 2024

8/10 Good

Launce

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable enough for the money

counter full stay for overnight. The beds are a little hard, great value for the money.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jul 2024