The Cactus Cove Inn and Suites

2.0 star property

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Photo gallery for The Cactus Cove Inn and Suites

Breakfast, lunch, dinner served; American cuisine
Indoor wedding
Lobby
Indoor pool
Deluxe Double Room | 1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet-friendly

Explore the area

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2501 E Interstate Dr, Amarillo, TX, 79104
  • American Quarter Horse Association
    ‪3 min walk‬
  • Tri State Exposition
    ‪13 min walk‬
  • Amarillo Civic Center
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪11 min drive‬

Room options

Comfort Room

7.6 out of 10
Good
(88 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

7.4 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.2 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Cactus Cove Inn and Suites

Hotel in Amarillo with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services. Housekeeping is available on request.
The Cactus Cove Inn and Suites offers 185 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
The free breakfast at The Cactus Cove Inn and Suites gets high marks from our customers. During your stay, you're just a quick walk from American Quarter Horse Hall of Fame. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Western Horseman Club, a steakhouse that serves American cuisine
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from American Quarter Horse Hall of Fame and 4 minutes on foot from American Quarter Horse Association
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. An indoor pool, spa services, and coffee/tea in common area are also featured at the business-friendly The Cactus Cove Inn and Suites. A roundtrip airport shuttle is free (available on request). Self parking is free.

This Amarillo hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Western Horseman Club – This steakhouse specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Western Horseman Club – This bar specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Western Horseman Club
  • Western Horseman Club

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 2,500 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
The Cactus Cove Inn and Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Cactus Cove
The Cactus Cove Inn and Suites Hotel
The Cactus Cove Inn and Suites Amarillo
The Cactus Cove Inn and Suites Hotel Amarillo

The Cactus Cove Inn and Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 922 out of 1939 reviews
Rating 8 - Good. 412 out of 1939 reviews
Rating 6 - Okay. 260 out of 1939 reviews
Rating 4 - Poor. 181 out of 1939 reviews
Rating 2 - Terrible. 164 out of 1939 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Debbie

Travelled with family
Disliked: Property conditions & facilities
The pictures of our room is nothing like our room. They are renovating the hotel and we got a room that has not been updated yet for the same price as the others.
Stayed 1 night in Jun 2025

10/10 Excellent

charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great relaxing place to stay
Stayed 2 nights in Jun 2025

8/10 Good

julie

Stayed 1 night in May 2025

2/10 Terrible

Dian

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Has to be the worst place I've stayed in in years. Staff was NOT friendly,room was disgusting. Had extension cords coming from tiny fridge and microwave, extension cord by the bed, mold around the bath tub and semi trucks all night long running past the room most the night. The one couch in the room was the only other seat besides the bed and it was like sitting on a cement park bench. Avoid this place! I have photos but site isn't letting me add them...go figure
Stayed 1 night in Apr 2025

2/10 Terrible

JOSEFINA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived we learned there was no internet, no phone in the room poor conditions the following morning we were there for breakfast no one around when asked what was the problem all front desk said well the girls haven't arrived even thought it was way after time they should have been not a good stary.
Stayed 1 night in May 2025

10/10 Excellent

CALLIE

Stayed 2 nights in May 2025

10/10 Excellent

Floyd

Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old, renovated motel. The owners are doing a good job upgrading. The carpet in the hallways needs to be replaced. That was a bit of a trip hazard, But, otherwise, a clean unique property. Would have liked for all the activities in the atrium to have been allowed a little later, but that's not that big of a deal. Would stay again.
Stayed 1 night in May 2025

4/10 Poor

Marcie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were not what we expected. It smelled like dog and feet it was a very unpleasant smell. The curtains definitely not for me. I felt like people can see inside.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was dated but a unique experience. It met our needs for the evening as a travel stop.
Stayed 1 night in Jun 2025

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, property conditions & facilities
The sound proof rooms and the entire atmosphere was bliss
Stayed 1 night in Jun 2025

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel impressed us. The only problem was that the rug in the room and the bathroom in our room left a lot to be desired. They were both damp and tacky. Not tacky like ugly tacky like sticky. The lobby and play areas and pool looked very nice. We were told the temp of the pool was around 80 degrees. We didn’t go in it though. The restaurant/bar that is attached to hotel was very nice as well. I see they’re doing some renovations. I would suggest removing the rugs though.
Stayed 1 night in Jun 2025

4/10 Poor

Veronica

Travelled with family
Disliked: Staff & service

Worst stay Ever

Well I had issues getting the room due to I was paying card said it wasn’t going through so I pay cash but not able to receive a receipt. All that time I was there plus service in front desk was poor and terrible.
Stayed 2 nights in May 2025

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Cactus Cove Inn is now my go-to when staying in Amarillo for business and pleasure. The slide between floors took me right back to being a kid when my dad would find unique, locally owned inns and motels like the Cactus Cove. The family-oriented nature of the Cactus Cove is very refreshing, especially to an avid traveler such as myself. The staff is welcoming and made me feel at home, and the Westerner restaurant attached to the Inn has delicious food and amazing staff. Thank you for giving me a home away from home and taking the edge off of being away from my own family when traveling for work.
Stayed 1 night in May 2025

10/10 Excellent

Jessica, Conroe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently being re modeled but very friendly staff
Stayed 3 nights in May 2025

2/10 Terrible

Michaela

Disliked: Staff & service, amenities, property conditions & facilities
The rooms on the property look nothing as advertised. They’re old, dark, and lacking significantly on amenities. My room didn’t even have toilet paper on the roll. But an empty one. There was a wedding and children’s party going on in the common area in the middle of all the rooms. There was no warning or accommodation for this. I was placed directly in front of the children’s party, which was still going on at 830pm. I explained to the desk I had been traveling for days and would like a quieter room. I was then moved to a somehow, worse room that was directly in front of the weddings DJ booth. After walking to the new room and back to the front desk 3 times, the on-site manager? Came running over with a laugh about how I was moved to this room… and then another laugh about how the codes don’t work. At this point I requested some compensation and was told “of course” - which was never followed through on. I tried to follow up on this myself when I went to checkout the next morning, but there was no one at the desk… either of the two times I went. In all - I can’t believe the lack of customer service and amenities, given what they are charging a night for this place. Extremely disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sibling and I were involved in an accident earlier in the day so my mom was able to get us a room here. It was such a great stay for what we had to go through. The front desk woman was so kind to us after I had explained what happened. Would absolutely stay here again!
Stayed 1 night in May 2025

8/10 Good

Heriberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing like the pictures. The staff was kind when we checked in, however we immediately noticed that the hotel was much more worn than advertised. An area of the hotel that appeared to be under construction with glass removed from the doors and windows and covered with craft paper, some with holes seemingly punched into them. We checked into our room and there was immediately a bad smell. The items in the room were very worn, including puncture holes in the lampshade. The room was hot despite the AC on the lowest setting. The old thermostat in the room was partially broken off the wall. There was mold in the shower/tub and multiple areas of the room where the paint was chipping or the wall was literally peeling away from itself. Also, there were hairs in the bed and there was no internal safety lock on the door. We tried to stay but made the decision that we did not feel comfortable staying due to the quality of the room. We packed our things and went to the front desk. They were very nice and apologized and told us that was one of their more worn rooms that they don’t like booking people in and they would approve a full refund. When Expedia reached out they said they would only honor 50% refund because upon inspection the room was in good condition and the only issue was the odor. This was a bait & switch due to them admitting the quality of the room and then changing their statement after to avoid refunding. I took photos the quality does not match advertised photos.
Stayed 2 nights in May 2025

4/10 Poor

michelle

Travelled with family
Disliked: Property conditions & facilities
The first room they gave me was filthy. We asked for another room amd they said they were booked. When we decided to leave and try to get a refjnd they suddenly had a diffwrent room availible. The second room was much cleaner. The staff was nicefor the most part. I am sure when thia property is done it will be really nice but they are still working on it and I feel I overpaid for the night we were there. I don't know that we will stay there again.
Stayed 1 night in May 2025