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SureStay Hotel by Best Western Heritage Walk

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Heritage Walk

A modern dining area with multiple tables and chairs, large windows offering a city view, and a wooden panel wall with framed pictures.
A lobby with two yellow armchairs, a round table with a decorative bowl, a mounted TV, and a large wall clock.
A modern lobby with a wooden ceiling, a large flat-screen TV mounted on the wall, a seating area with yellow sofas, and a magazine rack with various publications.
A multi-story building with a McDonald's restaurant on the ground floor.
A hotel room with a large bed, two yellow armchairs, a desk, and a painting on the wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jallianwala Bagh, Near Golden Temple, Amritsar, Punjab, 143001
  • Place, Jallianwala Bagh Monument
    ‪1 min walk‬
  • Place, Golden Temple
    ‪5 min walk‬
  • Place, Hall Bazaar
    ‪7 min walk‬
  • Airport, Sri Guru Ram Das Ji Intl. Airport (ATQ)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a ceiling fan.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk with a coffee maker, a TV, and a large window with curtains.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 3

Room

  • Sleeps 2

Room

  • Sleeps 3

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About this property

SureStay Hotel by Best Western Heritage Walk

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
SureStay Hotel by Best Western Heritage Walk offers 20 accommodations with minibars and complimentary bottles of water. Memory foam beds feature premium bedding. 40-inch LED televisions come with premium cable channels.

Bathrooms include slippers and hairdryers. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Heritage Walk. During your stay, you'll be connected to a shopping centre and just a quick walk from Golden Temple. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Jallianwala Bagh Monument and 7 minutes on foot from Akal Takht
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. SureStay Hotel by Best Western Heritage Walk also features tour/ticket assistance, concierge services, and laundry facilities.

This Amritsar hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
SureStay Hotel by Best Western Heritage Walk has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (INR 60 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: INR 350 for adults and INR 200 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk chair
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SureStay Hotel by Best Western Heritage Walk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 350 for adults and from INR 200 for children
  • Airport shuttle fee: INR 800 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: INR 800 (return), (from 6 to 12 years old)
  • Nearby parking fee: INR 60 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Heritage Walk offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay By Best Heritage Walk
Surestay Hotel BY BW Heritage Walk
SureStay Hotel by Best Western Heritage Walk Hotel
SureStay Hotel by Best Western Heritage Walk Amritsar
SureStay Hotel by Best Western Heritage Walk Hotel Amritsar

SureStay Hotel by Best Western Heritage Walk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 0 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tejna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Golden Temple and on the heritage walk. Breakfast was really good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JASMEETSINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harjinder

Liked: Cleanliness, staff & service, amenities
Perfect location if visiting Darbar Sahib. Staff very very friendly and kind. Clean rooms and full amenities.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jasvinder

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is within walking distance to the Golden Temple. Staff were friendly. The room was spacious and clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

mukhbinder kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rodrigo Otavio Paes de Barros

Liked: Cleanliness, amenities, property conditions & facilities
I spent a few days at the SureStay and had a great time. The hotel was very clean, the room was spacious, and the location was perfect—very close to the Golden Temple. There were several restaurants nearby, and the hotel’s food was good as well.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Rupesh

Liked: Cleanliness, property conditions & facilities
Decent stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Avneet

Excelent location , staff was soo good , súper clean
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Balvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient local to all amenities, friendly staff.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Harjinder

Liked: Cleanliness, staff & service, amenities
The best place to stay when visiting Darbar staff. All of the staff from concierge/bellboys, front reception staff and cleaning crew went over and above to make the stay so memorable and special. The rooms were clean and well maintained.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay when you’re visiting Amritsar and specially Golden Temple. It’s just few seconds away from golden temple. And is always lit up. Very positive vibes. Staff of hotel is very accommodating and food from their restaurant is priced very reasonably low. And taste of their in-house food is good too. This would be my all time favourite hotel stay whenever I am in Amritsar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific stay—extremely well located.

Extremely well located, just a couple minutes’ walk from the Golden Temple and right in the center of a central square. Nice and comfortable room, friendly and helpful staff, and decent food, too. Great stay.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & washrooms, helpful & polite staff, location is very convenient for visitors, room service was quick, good food & tea.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Gurdev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good Close to Golden Temple
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for visit to Golden Temple

Located at the prime area with walking distance to the Golden temple. Hotel was clean with friendly staff to answer all questions.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sinn Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for visiting the Golden Temple, within 5 mins walk on the pedestrian area of Heritage Walk. Airport pickup was seamless. Was met with hotel staff at dropoff point to walk me to the hotel. Breakfast selection was small but adequate. The made to order kulchas & paranthas were great. Service level was friendly and very responsive. Highly recommend!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kanwaljit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent and arranged a taxi for us a few days prior to our stay and maintained good communication to arrange a safe trip to the hotel. No haggling and very professional. Highly recommend this hotel, nice 5 min walk to the golden temple. Hotel is within the heritage walk area so expect a short walk from the taxi to the hotel but staff will attend to your bags. Definitely stay here again
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, nice rooms

Fairly new centrally located hotel on the pedestrian street, McD adjacent, golden temple 5 min walk tops.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Bitnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Ideal location for Harmandir Sahib primarily and all other amenities. Had a great experience and staff were helpful and polite. Will definitely book a stay here in future.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Kumaravel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly good property and courteous staff
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing clean Property with amenities and a great staff taking care of it. Gem of a Place.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Gurminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, Location!! Great spot!

Very well placed on heritage walk, literally next door to McDonald’s Staff very good and attentive. Overall great
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Sormit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything special staff thanku for everything
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

adithya

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the golden temple!
Stayed 1 night in May 2023