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DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

Room, 1 Double Bed, Non Smoking (Water View) | In-room safe, individually furnished, desk, laptop workspace
Breakfast, lunch and dinner served
Front of property – evening/night
Superior Room, 1 Queen Bed, Non Smoking (Water View) | In-room safe, individually furnished, desk, laptop workspace
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
NDSM-Plein 28, Amsterdam, 1033 WB
  • Dam Square
    ‪10 min drive‬
  • Anne Frank House
    ‪11 min drive‬
  • Van Gogh Museum
    ‪14 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking (Water View)

Room, 1 Double Bed, Non Smoking (Water View) | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Double Bed, Non Smoking (Water View)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Water view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Water View)

Room, 1 Queen Bed, Non Smoking (Water View) | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking, No View

Room, 1 Queen Bed, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking, No View

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Water View)

Superior Room, 1 Queen Bed, Non Smoking (Water View) | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking (Water View)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Non Smoking, No View

In-room safe, individually furnished, desk, laptop workspace

Room, 1 Double Bed, Non Smoking, No View

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf offers 88 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf. During your stay, you're just a quick walk from NDSM Werf. Features include free WiFi in public areas and a free ferry terminal shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 9 minutes by car from ARTIS and 11 minutes from Heineken Experience
  • Free ferry terminal shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf. Parking is available for a fee.

This 3.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11 AM.
Restaurant Brooklyn – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Brooklyn

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 15 2025 to August 31 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.00 per person
  • Self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Brooklyn Amsterdam
Brooklyn Hotel Amsterdam
DoubleTree Hilton Hotel Amsterdam NDSM Wharf
DoubleTree Hilton Hotel NDSM Wharf
DoubleTree Hilton Amsterdam NDSM Wharf
DoubleTree Hilton NDSM Wharf
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Hotel
DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Amsterdam

DoubleTree by Hilton Hotel Amsterdam - NDSM Wharf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with family
Liked: Amenities
Great place to stay 15 min from Centraal Amsterdam with the free shuttle.
Stayed 2 nights in Apr 2025

6/10 Okay

Khaled

Stayed 4 nights in Apr 2025

6/10 Okay

GRAHAM

Stayed 3 nights in Apr 2025

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Berlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with all the typical DoubleTree amenities you would expect incl. the Crabtree and Evelyn shampoo, body lotion, hand wash etc. very comfy beds as well!
Stayed 3 nights in Mar 2025

10/10 Excellent

Manfredas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Hoger Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maimoona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, would come back to it if I visit Amsterdam again
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Un hôtel que je recommande vivement. Situé à 15 minutes en ferry (gratuit) de la gare, cet hôtel offre un confort que je n’ai jamais vu pour un prix aussi abordable. La chambre super spacieuse, le lit très confortable, la salle de bain et douche gigantesque, un Acceuil souriant avec un cookie dés la réception puis la boîte de galette offerte dans la chambre, un espace bar/restaurant cosy. Enfin cet hôtel mérite 5 étoiles !
Stayed 1 night in Dec 2024

10/10 Excellent

Shivakumar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ferry
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Hotel and Staff will definitely stay here again on my next trip to Amsterdam.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Location is perfect to everything. Just be sure to take the F4 ferry from central to the hotel. Puts you within steps away from the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Al

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know where to start. Samuel at the front desk took a personal interest in our stay. He went beyond to accommodate our needs. The restaurant had the best burger in Amsterdam and the service there was exceptional as well. We have stayed at 5 star hotels and they could not match the kindness and competence of this staff. Thank you for all you did for us and for making our stay special. Bravo
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Schenectady

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and updated hotel with friendly staff and quick service. The area around the hotel was a bit dirty and weird though.
Stayed 1 night in Sep 2024

4/10 Poor

Debbie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No room available when checking in

Upon checking in, we were told our room's air-conditioning was broken. We were traveling with 3 other couples, whose rooms were all unaffected. We were given to option of moving to another hotel 15 minutes away. This was not acceptable as we had reservations for the Ann Frank tour and would have missed it do to the time of arrival to the offered hotel, not to mention being separated from out group. After being told many times there was not room available, I was clearly very disappointed, it was then another employee gave us a room. I understand maintenance issues happen, but I believe a room was available, but was being reserved as it was an upgrade from the room I had booked. We were also told that rooms were overbooked.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Stayed 5 nights in Sep 2024

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities
Close to amsterdam centreal
Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the free ferry ride to and from the hotel. The property is quite new and modern design although quite isolated. We had a room on the top floor, being summer it was very hot and the air con had to work very hard to cool our room down. The staff were reasonably helpful and breakfast was great. Overall it was a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soumaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to park and stay. Clean, beautiful hotel and the ferry is the perfect way to get to Central Amsterdam!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, San Clemente

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Particularly Amed (?) on the early morning shift. Thanks!
Stayed 4 nights in Jun 2024