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Ruby Emma Hotel Amsterdam

4.0 star property

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Photo gallery for Ruby Emma Hotel Amsterdam

Reception
Resident Room | Bathroom | Designer toiletries, hair dryer, towels
Bar (on property)
Wow Room | Bathroom | Designer toiletries, hair dryer, towels
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Amstelvlietstraat 4, Amsterdam, 1096 GG
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, Park Somerlust
    ‪4 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪3 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

Room options

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, individually decorated

Loft Room

9.8 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mate Room

Mate Room | Premium bedding, in-room safe, individually decorated

Mate Room

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Room

Premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

9.2 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Resident Room

Resident Room | View from room

Resident Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Emma Hotel Amsterdam

Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Ruby Emma Hotel Amsterdam offers 286 accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you'll be within walking distance of RAI Exhibition and Congress Centre. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • 6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front desk safe.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2018
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 24 for adults and from EUR 24 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO

Ruby Emma Hotel Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1309 out of 1848 reviews
Rating 8 - Good. 354 out of 1848 reviews
Rating 6 - Okay. 108 out of 1848 reviews
Rating 4 - Poor. 37 out of 1848 reviews
Rating 2 - Terrible. 40 out of 1848 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Selina Gabrielle

Stayed 4 nights in Jan 2026

8/10 Good

Evelyn

Stayed 1 night in Jan 2026

10/10 Excellent

Inna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Super clean rooms, amazingly attentive staff, and a diverse, delicious breakfast. Also very well connected for travel and getting around. Highly recommend.
Stayed 4 nights in Dec 2025

4/10 Poor

Paul

Stayed 5 nights in Nov 2025

10/10 Excellent

Caethan

Liked: Cleanliness, staff & service, amenities
Amazing. Lift system is awesome ! Never had such a short wait for an elevator. Rooms amazing. Speaker is a really nice touch View is great! Curtains and electrical system slightly annoying as if one person leaves the room the lights go out leaving the other in darkness. And the blinds would close randomly which was annoying.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and lovely hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Aishat Kassim

Travelled with partner
Disliked: Cleanliness, amenities
The room was in a pretty good condition besides water damage on walls and ceiling, it was stunning very spacious modern design. Something that should’ve been included would be a microwave especially for a residential room. Hotel staff were nice. Somewhat out of the way you had to go out of your way to find them despite being 24/7 my biggest complaint was housekeeping which was terrible. We had bottles of cleaning products left in our room. We had places our room completely uncleaned. We stayed in a room for seven days and the bedsheets had not been changed once. Also the tech failed quite often an iPad was needed to control the lights which had many difficulties and the TVs needed a lot of troubleshooting
Stayed 7 nights in Jan 2026

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to access via metro and metro is a 2/3 minute walk away. Lovely hotel, very stylish and affordable for what it is. Slightly annoying about cleanliness of room - never once was our room turned down. But on the day of our check out, housekeeping barged in without knocking. Also you’re unable to use the iPad which controls the lighting, windows and temperature of the room on day of check out… even though you have paid up until check out.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, excellent breakfast, quiet room, easy train ride to the center - could not wish for a better accommodation to explore Amsterdam.
Stayed 4 nights in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
The room was clean tidy the hotel was amazing the heating didnt seem to reach the temperature we set it out
Stayed 2 nights in Jan 2026

8/10 Good

Emma

Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2025

10/10 Excellent

Savannah

Stayed 2 nights in Jan 2026

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that there are NOT a lot of food options available near by, except McDonald's
Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Our room was spacious and clean. The bed was very comfortable and the staff was very helpful and courteous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Decent price, nice room. Efficient check in and elevators. Close to the metro and can get anywhere quickly. I’ll stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

SOLANYER

Stayed 1 night in Dec 2025

4/10 Poor

wei

Travelled with family
Disliked: Cleanliness, staff & service
The bed sheet was dirty, has hairs from former customers.
Stayed 1 night in Jan 2026

10/10 Excellent

Yamelkys

Stayed 6 nights in Dec 2025

10/10 Excellent

Jael Diezmo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! super close to the metro
Stayed 4 nights in Dec 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was superb
Stayed 4 nights in Dec 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

laila-leigh

Stayed 3 nights in Dec 2025

10/10 Excellent

Gloria Asante

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay!! The hotel was modern and exciting and the room was comfortable and clean. All the staff were really welcoming and helpful! Thank you for a wonderful time!!
Stayed 3 nights in Dec 2025