Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

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Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Reception
Free daily buffet breakfast
Reception
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Air conditioning
  • Breakfast included

Explore the area

View in a map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • William A. Egan Civic and Convention Center
    ‪9 min walk‬
  • Anchorage Museum
    ‪10 min walk‬
  • Dena'ina Civic and Convention Center
    ‪12 min walk‬
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Riverwalk hotel with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area and laundry facilities are on-site. Housekeeping is available on request.
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Wingate by Wyndham Anchorage Downtown/Ship Creek's great location. During your stay, you're just a quick walk from Ship Creek Viewing Platform. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ship Creek Viewing Platform and Ulu Factory
  • Free airport, railway station and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Wingate by Wyndham Anchorage Downtown/Ship Creek offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. Free breakfast is available daily. An area shuttle within 6 miles and A roundtrip airport shuttle (available 24 hours) are free. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Wingate by Wyndham Anchorage Downtown/Ship Creek. Self parking is free.

Smoking is allowed in designated areas at this Anchorage hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 6 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wingate by Wyndham Anchorage Downtown/Ship Creek offers transfers from the airport, train station and bus station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.6
Rating 10 - Excellent. 471 out of 1653 reviews
Rating 8 - Good. 318 out of 1653 reviews
Rating 6 - Okay. 331 out of 1653 reviews
Rating 4 - Poor. 247 out of 1653 reviews
Rating 2 - Terrible. 286 out of 1653 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

RICKY, Ridgefield

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We were flabbergasted with the condition of the room and the lack of any chairs other than a metal stack chair. If we weren’t so exhausted we would have gone to another hotel!
Stayed 1 night in May 2025

4/10 Poor

Deb, Chehalis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, elevator was very dirty, rooms needed refurbished. Doors needed replace. By trains which kept us awake all night. Breakfast started at 6 and we were there at 7. No sausage, no bagels and no coffee. When asked they were out of bagels, making more sausage and coffee. No yogurt no fruit.
Stayed 2 nights in May 2025

6/10 Okay

Linda

Stayed 2 nights in May 2025

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Booked Studio Suite, 1 Queen Bed, Non Smoking (Efficiency) online in February. Informed at check- in that type of room is no longer offered at this site. First given keys to an occupied room. Then given keys to our replacement room. Queen bed, two broken metal kitchen type chairs, tv is what we have. Overall the facility is in need of repairs. Carpeting stained throughout. I do not recommend this facility to anyone.
Stayed 2 nights in May 2025

4/10 Poor

Claude R

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building was dirty, had poor lighting in the rooms, the breakfast was inadequate.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Clean comfortable hotel easy walking distance to shops and restaurant. Minus was no coffee making in room and always seemed to be items missing from the breakfast buffet. However would stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but we checked in to a dirty toilet that did not get cleaned even after alerting staff. The extra lock on the door was also broken.
Stayed 2 nights in May 2025

2/10 Terrible

July, Davie

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 5 days in a room shared with two others, and unfortunately, the experience was disappointing. The room was never cleaned during our stay, and I had to request basic essentials like towels and even toilet paper. The staff at breakfast was rude, which added to the negative experience. I understand that staffing can be a challenge, especially in Alaska, but guest experience should always be a priority—especially in a place that depends on tourism. The only reason I’m giving it a 2 instead of a 1 is because of the location. Otherwise, there’s a lot of room for improvement in customer service and overall hospitality. I wouldn’t recommend this place unless changes are made.
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Walking distance to downtown and right next to Ship Creek and the ULU factory.
Stayed 3 nights in May 2025

8/10 Good

Cinnamon

Travelled with partner
Liked: Cleanliness, staff & service
There was a lot of homeless in the parking lot and a handful of broke down cars. Understanding that it’s not their fault. Other than that it was wonderful. Thank you.
Stayed 3 nights in May 2025

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort
The place is nothing as show on the pictures, the room smells like smoke and l asked for non smoking room, the room was dirty, l had to stay outside most of the day only to come back and sleep in the night because of the smell , needed a better room or a refund, they said they will but have not seen any, called them when l got home but they asked me to call hotel.com for it
Stayed 3 nights in May 2025

6/10 Okay

Malcolm

Travelled with partner
Liked: Staff & service
A very modist budget hotel, convenient 15 minutes walk to Downtown Anchorage, right across from the train station. Rooms are clean, fresh carpet recently laid. Friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very close rp Alaaka Railroad Depot. Very cool
Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I left a review yesterday. It was not somewhere I wanted to sleep. We went to another property which was beautiful. I would like a refund please.
Stayed 1 night in May 2025

4/10 Poor

John

Stayed 3 nights in May 2025

6/10 Okay

Luis, Irving

Stayed 1 night in May 2025

2/10 Terrible

Carol A LeTourneau and Jacqueline A

Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the structure looked fairly good but deceiving. The inside was horrendous…evidence of the renovation including wood shavings, paint drippings, etc. in the elevator and in the rooms. The first room we were given had feces in the toilet and on the toilet seat and the second room we requested had dirty and wrinkled sheets. One bed had food stains on the bottom sheet. Later a half dead mouse was found in the corner of the room. The Board of Health should do an investigation of the building. We are most grateful for Expedia who helped us secure a refund.
Stayed 11 nights in May 2025

2/10 Terrible

Yuhan

Stayed 4 nights in May 2025

2/10 Terrible

Philip

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff tries hard but the place is a dump.
Stayed 2 nights in May 2025

4/10 Poor

Samiee

Disliked: Staff & service, property conditions & facilities
We had booked two beds, but when we checked in the room only had one bed. The desk staff told us that the tvs were not working. They offered to shuttle us to a sister hotel Wyndham Garden Anchorage, Airport. Which was awful (flaking paint above the bathtub, no stopper in sink, bathroom door didn't shut properly. We helped move portable bed from storage to our room, after two hours of manager and maintenance not picking up their phone, finally settled after midnight.
Stayed 1 night in May 2025

2/10 Terrible

Mehm

Stayed 1 night in May 2025

8/10 Good

Donald, Brampton

Travelled with partner
Liked: Cleanliness
The room was clean and spacious and breakfast was a 6/10. The hotel is an older building but refurbished. The best feature is that it is on a walking trail along Ship Creek where you can see fisherman going after salmon.
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Liked: Amenities
Stayed 4 nights in May 2025

6/10 Okay

Fred

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property is well worn but servicable and busy with train passengers like up do to its great location. Room was clean and freshly painted with comfortavle bed but the breakfast was non-existent for us - literally out of everything and rhe one lady working could not kepp up. The very limited staff is working hard here but the manager needs work. She is the problem here.
Stayed 1 night in May 2025

6/10 Okay

Don

Stayed 1 night in May 2025