8/10 Good
Christen
Travelled with family and small children
28 Feb 2025
Liked: Cleanliness, staff & service, amenities
This hotel is in a pretty location, but quite far outside of the center of Panama City, and about 40 minutes from the airport. Fairly convenient for visiting the canal or Soberania national park, but not for anything else. Two nice pools, though the water was a bit cloudy. Beds and rooms were comfortable, with nice views over the jungle, and we really enjoyed the walking tour of the butterfly garden and frog farm. Staff was friendly. The less good stuff: food options are extremely limited. You're really stuck on site because the nearest other food is 20-25 minutes away and there are no easy taxi or uber options. Food took forever and it was challenging to even find someone to order from. Pool towels were a total pain in the neck to get. There's supposed to be someone at the pool who can get them for you, but you have to give them your ID in exchange, and we had to hunt them down every time. Also, they emailed us a few hours before were supposed to check in and told us our room had been damaged and we couldn't stay our first night. They rebooked us at the Radisson near the Panama Canal, which was fine, but it was stressful and inconvenient to have to switch hotels (it was only a 2-night stay to begin with, so we ended up with 1 night in each place). They do a lot of events, so I would avoid the place on weekends unless you want to have the pool and food options severely limited by a wedding or similar big event. That happened our second day.
Christen
Stayed 2 nights in Feb 2025