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Hotel Zenit Diplomatic

4.0 star property

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Welcome to the Diplomatic hotel, where a warm and inviting entrance sets the tone for a memorable stay.
Relax in our stylish lobby, featuring a reception desk, comfortable seating areas, and lush greenery.
Relax by the pool with a breathtaking view of the surrounding mountains.
Conference room with a central table, floral arrangement, and whiteboard.
Enjoy a group dining experience in this elegant space with a long, polished table and comfortable chairs.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500
  • Andorra Massage
    ‪3 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪6 min walk‬
  • Caldea Spa
    ‪13 min walk‬
  • La Seu d'Urgell (LEU)
    ‪33 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Comfort Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, cots/infant beds, rollaway beds

Double Room Single Use

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, cots/infant beds, rollaway beds

Triple Room (2 adults and 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

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Hotel Pyrénées

  • Pool
  • Free WiFi
  • Air conditioning
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4.4 out of 5, Excellent, (1003)
The price is €103
for 1 room
includes taxes & fees
6 Aug - 7 Aug
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About this property

Hotel Zenit Diplomatic

Hotel with a seasonal outdoor pool, near Caldea Spa
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hotel Zenit Diplomatic offers 85 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. This Andorra la Vella hotel provides complimentary wireless Internet access. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Zenit Diplomatic. During your stay, you're just a quick walk from Parc Central. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Just a 2-minute drive from Caldea Spa and a few minutes from Pyrenees Andorra Shopping Centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Zenit Diplomatic. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,690 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 4.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 18 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 534 reviews
Rating 8 - Good. 188 out of 534 reviews
Rating 6 - Okay. 117 out of 534 reviews
Rating 4 - Poor. 68 out of 534 reviews
Rating 2 - Terrible. 42 out of 534 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Muy buena atención
Stayed 1 night in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

P D C

Stayed 1 night in Jan 2025

6/10 Okay

Joel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was fine
Stayed 2 nights in Oct 2024

2/10 Terrible

jk

Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is nice, affordable, and a decent breakfast! Definitely would stay here again
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Baltimore

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

6/10 Okay

Petros

Liked: Cleanliness, room comfort
Disliked: Staff & service

Needs update and training their cleaners

It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024

10/10 Excellent

Julio A Jorge, Miami

Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location; comfy bed; spacious room; friendly staff; a pool; I definitely recommend it
Stayed 2 nights in Sep 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Fabulous hotel, wonderfully helpful staff that went above & beyond to assist us extend our stay. Lovely large room. Well appointed bathroom. Very comfortable beds. We ate in snack room & restaurant, food was good quality & nicely cooked. Breakfast buffet was superb & included cooked option that was being freshly cooked. I would definitely recommend this hotel.
Stayed 1 night in Jun 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, room comfort

Just Okay

Nothing was per say wrong with the hotel...the less than great review is just because I would never consider it a 4 star hotel. The hotel has better ratings and is more expensive than we experienced. If I'm going to be paying that much, I would expect a nicer stay. The one positive is the location was very good - walking distance to the center and shopping areas.
Stayed 1 night in Nov 2021

6/10 Okay

Jon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Average!

Dated but clean hotel. Advertised with free parking but not available on arrival. Room key didn't work first time - no apology!
Stayed 1 night in Oct 2021

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andorra trip

Hotel in a good central location, friendly staff and clean hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean staff very friendly
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Stayed 1 night in May 2019