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Somriu Hotel City M28

2.0 star property

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Photo gallery for Somriu Hotel City M28

A view from a window overlooking a town with buildings and mountains.
A buffet with various food items including pastries and fruits.
A hotel entrance with a sign for 'Somriu Hotel City M28'.
A reception area with a curved wooden counter, a check-in desk, and a glass partition.
A hallway with a wooden wall featuring motivational text, a glass bowl with plants, and a seating area with chairs and a table.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Avd Meritxell 28, Andorra la Vella, 0
  • Place, Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Place, Andorra Massage
    ‪8 min walk‬
  • Place, Caldea Spa
    ‪14 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪174 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, a wall-mounted TV, and a ceiling light.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with two beds, a desk with a television, a window with curtains, and a painting on the wall.

Double Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room (2 adults and 1 child)

A hotel room with three beds, a desk, and a chair.

Triple Room (2 adults and 1 child)

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with three beds, a desk, and a chair.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room (2 adults and 2 children)

A mirrored room with two beds, a central table, and a ceiling light.

Quadruple Room (2 adults and 2 children)

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room (4 adults)

A mirrored room with two beds, a central table, and a ceiling light.

Quadruple Room (4 adults)

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room (Interior)

A hotel room with a large bed, bedside tables, a desk, and a radiator.

Economy Double Room (Interior)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (5 Adults)

A hotel room with three single beds, a desk with a computer, and a mirror.

Family Room (5 Adults)

  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

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About this property

Somriu Hotel City M28

Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, an arcade/games room, tour/ticket assistance and a TV in a common area are on-site.
Somriu Hotel City M28 offers 48 accommodations with a hairdryer and blackout curtains. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Somriu Hotel City M28, you're just a quick walk from Pyrenees Andorra Shopping Centre. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Pyrenees Andorra Shopping Centre and Església de Santa Coloma
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A vending machine, an arcade/games room, and ski storage are also featured at Somriu Hotel City M28.

This Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Somriu Hotel City M28 has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 per person
  • A restaurant

Things to do

  • Arcade/game room
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cassany
Cassany Andorra la Vella
Somriu Hotel City M28 Hotel
Hotel Cassany Andorra la Vella
Somriu Hotel Cassany Andorra/Andorra La Vella
Somriu Hotel City M28 Andorra la Vella
Somriu City M28 Andorra la Vella
Somriu City M28
Somriu Hotel City M28 Andorra la Vella
Somriu Hotel City M28 Hotel Andorra la Vella

Somriu Hotel City M28 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 201 reviews
Rating 8 - Good. 85 out of 201 reviews
Rating 6 - Okay. 41 out of 201 reviews
Rating 4 - Poor. 21 out of 201 reviews
Rating 2 - Terrible. 13 out of 201 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good views.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

Central location, basic hotel, nice staff

The location is handy for shoppers. Walking distance to the bus. Kind front desk staff manager/owner who was very helpful about advice and travel tips. Handy lockers to store your bags after checkout. Our room had 4 beds and a sliding door to a “patio” area. The patio area was nice to have to be able to see the mountain but it was run down and in need of some repairs. The towel rack bars were broken in the bathroom. The bathtub pipes seemed a bit blocked as water backed up into the bath instead of draining. The lobby area has some nice seating and a bar type area.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No alcanza la categoría de 3 estrellas.

El hotel se encuentra en muy mal estado de conservación. El mobiliario de las habitaciones es viejo y está deteriorado, manchas en las paredes, tapicería de las sillas y cortinas sucias, ropa de cama antigua, manchas de moho en las cortinas del baño y descorchados en el techo. El edificio del hotel también en muy mal estado de conservación y falta de limpieza en pasillos y ascensores.
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Noemi

Liked: Property conditions & facilities
Disliked: Cleanliness
Muy sucio Pelos en las sábanas y amarillas
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tillräckligt bra

Bra läge och tillräckliga bra rum.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Habitaciones antiguas y los colchones necesitan una renovación, pero en calidad-precio es correcto. El desayuno bastante completo, pero con pocas opciones veganas.
Verified review

2/10 Terrible

Arnau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel viejo e incomodo

Nos ha decepcionado muchísimo, hotel viejo, mal cuidado, con camas muy incomodas y colchones antiguos. Poca limpieza, tuvimos que pedir que vinieran a limpiar el baño. Desayuno muy justo, bolleria y zumos industriales. Para no repetir, necesita una buena reforma, para nada es un 3 estrellas. Lo único bueno la ubicación
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Carlos

Disliked: Room comfort

Hotel barato en el centro de andorra

Siempre escojo hoteles centricos cuando voy a andorra y ademas limitado al ir con mascota. Este hotel esta.muy bien ubicado y es de los mas baratos. Hacia demasiada calor en la habitacion y no se podia regular. La habitacion muy pequeña y sin vistas a nada. Cama muy incomoda. Pero por lo pagado era de esperar.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities

Buena estancia general en el hotel.

Estuvo bien la estancia para dormir, el aparcamiento fue lo más caro (pero hay mucho parking). Respecto al servicio de limpieza, perfecto (aunque en una de las dos habitaciones barrían muy por encima). Si que es verdad que deberían de cambiar las colchas de arriba porque hay algunos en mal estado (el mío tenía la quemadura de cigarrillo que ví en comentarios). Las camas algunas cómodas y otras no tanto. La ubicación creo que es lo mejor. La recepción, nos recibió muy bien la chica que esta de turno de noche, muy amable y te resuelve todas las dudas que tengas tanto respecto al hotel, como respecto a Andorra (las otras chicas no he tenido contacto con ellas).
Stayed 4 nights in Dec 2022
Verified review

6/10 Okay

Maite

Disliked: Property conditions & facilities
Lo único bueno son las camas que eran muy cómodas y cada uno teníamos la nuestra nada de sofás camas incomodos . El cuarto de baño de miedo , la ducha caía un hilo de agua el water se enganchaba la cadena cada vez que se usaba y teníamos que desmontar la tapa para arreglarlo ,no había toallero para las toallas de manos …la calefacción no podíamos regularla desde la habitación toda la noche con la ventana abierta en todo el centro de Andorra para no morir asfixiados , no volveremos más . Lo único bueno es el centro de la ciudad y las camas .
Verified review

4/10 Poor

Albert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me guato ubicacion No me gusto habitacion sucia ,fuimos con un bebe de 5 meses i la calefaccion es central y hasta las 19h no la encendian (espero que no se me haya resfriado el niño) las camas muy mal estan desgastadas y los muelles dado no dormias en una posicion correcta estavan curbadas tenia 3 camas y las tres malas sin duda no volvere ,no lo recomendare y es una pena porque fui de viaje de ocio y lo pase mal por preucuparme demasiado de que todo estubiera bien para el niño( no es un hotel para viajar con bebes eso deberian anotarlo ) para mi esta ves en el hotel este fue tirar el dinero… un 0
Verified review

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-La opció habitació gran per families, perfecte. -Ubicació ------------------------------------------------------------------- -Una mica antic.
Verified review

8/10 Good

Maria Jesus

Liked: Staff & service
Muy Buena Ubicación
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Marcus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Nada a reclamar. Entregou o que realmente prometeu. Muito bem localizado.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Serhiy

Liked: Cleanliness, staff & service, amenities
Todo bien, desayuno de maravilla, WiFi muy FLOJO
Stayed 2 nights in Aug 2022
Verified review

6/10 Okay

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular tirando a malo

Las habitaciones sucias, el personal regular y la cuna de bebe inutilizable !
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente situación
Stayed 1 night in Jul 2022
Verified review

8/10 Good

M. TERESA

Liked: Cleanliness
La ducha rota
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nosotros habíamos estado en este hotel el mes pasado a través de booking y estuvimos muy bien y por eso reservamos esta vez. Nuestra sorpresa fue que esta vez nos metiero en unZULO una ventana no se abría y la otra daba a una terraza que estaba llena de personas fumando. Habitación interior con olor a vieja, humedad y sin ventilar!!!!!! Nos ofrecieron otra habitación pero tuvimos que pagar más!!!!!
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Rafael

Mucha calor
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities, room comfort
Habitación con olor a tabaco, NO funciona el aire acondicionado y con la puerta del baño rota. Pésimo
Stayed 1 night in May 2022
Verified review

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Rien a signalé parfait et bien situé personnel agreable
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
très bien situé et très bon accueil. équipements vétustes(1 seule prise pour toute la chambre, le robinet de la salle de bain cassé) petit déjeuner, prix excessif par rapport aux produits proposés
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort

Calidad/precio 10

Relación calidad precio inmejorable. Habitación triple, muy amplia y confortable, ubicada en la última planta. Localización del hotel perfecta. Justo enmedio de la zona comercial. La chica de la recepción, muy amable y atenta. El único "pero" es que el baño necesitaria una reforma. Por este precio, y en temporada alta, no se puede pedir más.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Mª Carmen

Disliked: Staff & service, property conditions & facilities, room comfort

Poca amabilidad en recepción, atención con desgana

Hotel viejo. No nos pudimos duchar porque no iba bien la ducha, cambiaron el grifo por otro viejo que tampoco iba. Aunque sea económico, debe dar correctamente los servicios que ofrece
Stayed 1 night in Dec 2021