Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Lobby
Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • University of Michigan
    ‪6 min drive‬
  • U of M Hospital
    ‪7 min drive‬
  • Michigan Stadium
    ‪7 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Limited housekeeping is available.
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn & Suites Ann Arbor Hwy 23, you'll be within walking distance of Miles of Golf. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • 6 minutes by car from University of Michigan and 7 minutes from U of M Hospital
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Inn & Suites Ann Arbor Hwy 23 also features an indoor pool, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Ann Arbor hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.0
Rating 10 - Excellent. 100 out of 1003 reviews
Rating 8 - Good. 154 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 213 out of 1003 reviews
Rating 2 - Terrible. 358 out of 1003 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Older hotel, but nice staff and breakfast.
Stayed 1 night in May 2025

6/10 Okay

catherine

Travelled with family
Disliked: Amenities
Police presence seems to be a common thing there. Someone on second floor was smoking a lot of pot. Repairs desperately needed. Beds were nice. But no coffee pot. Breakfast was minimal choices
One of five police cars in the lot
Stayed 1 night in May 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, room comfort
My 6yr old son is a patient at U of M where he is being treated for his neurological disease and we needed a place to stay between appointments and we chose this hotel for the price point, the pool and location. The location was not worth it, the smell of marijuana was overwhelming in every area of the hotel and I wedged a towel under my door trying to minimize the smell that induced a terrible headache. The pool area was gross, dirty, smelly, unmaintained and I had to clean the pool myself with the skimmer but due to the appearance of the water and freezing temperature I didn’t get in the pool myself and my son played alone for an extremely short amount of time when we planned our evening to be spent playing together in the pool he lasted maybe a half an hour. It was so gross. Our room had leftover used toiletries in the shower and bathroom, left over trash was under the bed and half consumed items were still in the refrigerator. Microwave was dirty with left over food and I had to clean it before I could use it. It was a very disappointing stay for my son and I and we will not be at this location again.
Stayed 1 night in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shayla

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Angela

Stayed 1 night in May 2025

6/10 Okay

Nichole

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

High mile hotel. Comfortable beds, tv almost worked, building in pretty beat up Close to freeway
Stayed 2 nights in May 2025

2/10 Terrible

Shantiya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the total opposite of the website, it’s dirty old, damaged rooms, paint blemishes mold in bathroom and dirty quilting. Reached out for refund and they denied. Please do not support this place
Stayed 3 nights in May 2025

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall maintenance at this facility was extremely subpar. Television didn’t work remote wouldn’t operate the TV. Took three trips from front desk and maintenance staff in order to get to function at all. Bathroom was extremely dirty floor was sticky. Overall condition was far less than I would’ve expected.
Stayed 2 nights in May 2025

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was padlocked closed and inaccessible. Bed smelled like urine, and there was a strong smell of weed in the hallways. There was a large stain on the carpet. Privacy latch was broken on the door. Walls are very thin and I could hear someone swearing at their kids in the next room and a couple making loud noises above late into the night. The toilet seat was broken. There was nobody at the front desk and I had to wait a long time. Probably the sketchiest place I've ever stayed, and surprisingly expensive considering.
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wasn't what I paid for. The lamp blew up and I had to unplug it. The tv had on channel and the remote didn't work.there was nasty moldy stuff in the bathroom the walls and ceiling in the bathroom and over the bed was stained with something. I have no idea what it was. There was garbage in the hallway when I went in my room and it was still there in the morning . Wouldn't stay there again..
Stayed 1 night in May 2025

6/10 Okay

Liat Liliane

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not great

The window panes were broken, the bathroom switch made a very loud noise, the hallway smelled of stale tobacco but the bed was comfortable. Vending machines did not work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leondra

Stayed 1 night in Apr 2025

2/10 Terrible

Lori

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Would never stay here again. Room was dirty. The curtains had brown “stuff” all over them. Floors were dirty. “Something” under the chair cushion. Phone in room did not work. No information in room about hotel. Half bottles of shampoo and conditioner in bathroom. Paint missing on walls. Air conditioning would not stay on. Halls smelled of marijuana. The advertised hot tub did not exist. Padlocks were on the door of the fitness center. Breakfast included was also misrepresented and did not say it was a limited continental breakfast. Broken glass in the parking lot. Staff not available at the front desk at times. Just dirty, worn down and NOTHING like the pictures on the website. There have to be many other choices so do not waste your money staying at this location.
Stayed 1 night in Apr 2025

4/10 Poor

Thor

Stayed 1 night in Apr 2025

8/10 Good

Marc

Business traveller
Stayed 1 night in Apr 2025

6/10 Okay

Debra

Business traveller
Disliked: Cleanliness

You get what you pay for!

I chose this hotel for the price and the fitness room, only to find out that it was closed. I wish hotels would just be honest and inform customers when amenities are closed. The room was very dusty. A quick wipe with a cloth could have taken care of this. This alerted me that the cleaning was insufficient. Breakfast was okay, but the coffee was good. No cups with lids which could prevent spillage when taking to rooms.
Stayed 1 night in Apr 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a smokers room. There were patches to the wall that were not painted to match the walls. The shower curtin wasn't long enough and there was a lot of water out outside the tub that was a slipping hazard and the non slip matt in the tub was in fact very slippery
Stayed 1 night in Apr 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and hotel was very dirty and smelled of Body Oder and smoke.
Stayed 1 night in Apr 2025

10/10 Excellent

Kono

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Sidena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was good enough for the event we had. It was decent. The beds were comfy. Love, the fact that it was closer to everything around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arkadiusz

Stayed 1 night in Apr 2025