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Hôtel du Palais de l'Isle

3.0 star property

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Suite Empereur | Balcony view
Lake
Signature Double Room | In-room safe, free WiFi, bed sheets
Daily buffet breakfast for a fee
Suite Empereur | In-room safe, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Church of St. Francis
    ‪1 min walk‬
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪65 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Canal view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.8 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Campanile Annecy Centre - Gare
Annecy Old Town
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
The price is €116
includes taxes & fees
5 Jul - 6 Jul
Campanile Annecy Centre - Gare

About this property

Hôtel du Palais de l'Isle

This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Prison d'Annecy and Church of St. Francis
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 333 out of 719 reviews
Rating 8 - Good. 256 out of 719 reviews
Rating 6 - Okay. 86 out of 719 reviews
Rating 4 - Poor. 29 out of 719 reviews
Rating 2 - Terrible. 15 out of 719 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Elliot

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities
Is clean and the we saw better view ..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KEISHA D. DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best hotels I have stayed in (and that's a lot!) The staff were friendly, the room clean and comfortable with a lovely bed! Quiet and well set out and the breakfast was perfect. I would recommend this hotel to anyone, and the restaurant around the corner, Rive Gauche is excellent too with friendly helpful staff.
The hotel is on the left, very central.
comfortable room with separate toilet.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ka Man Emily

Liked: Amenities
The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil très chaleureux Very welcoming and warm vibe Staff very friendly and helpful Rooms have a stunning view and very clean I highly recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice clean rooms and good breakfast
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old town
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

bita

Knowledge of receptionist about town. Bathroom cleanliness & quality . Pillow quality.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrik Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view at the canal and central location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of downtown and the view couldn't be beat!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was outstanding The rooms are sparkling clean, amazing view and breakfast with fresh product. The staff are the heart of this place. I highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Mae Emerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Parking is quite a walk.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Great location, nice room. Didn't have breakfast so unable to comment re. That.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Very center,
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Lovely staff. Very curteos. Room wasclean. Comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canals are amazing and our hotel looked out on the Pallais de Ilse (hence the name)which is incredible.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Chambre impeccable. Personnel tres souriants
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel.

Great central hotel and close to main centre.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Mehmet Sinan

Disliked: Amenities
Hotel is situated at a good location within the old town. Nevertheless, taking advantage of this to deny any functionality or care to bathrooms in rooms and to common places in general is just not fair considering the prices being charged. A shower with full mold in grouts or a hand held shower head with broken height adjuster is just simple disrespect to not only the industry being part of, but also to the guest. This is my second stay in the hotel and it's getting worse as time passes. Never again!
Stayed 1 night in Mar 2026

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