"Friendly staff. Rooms are quite small and ac not working because winter time. Someone put towel to ventilation hole so no fresh air income. " More
5 Mar 2024 by Sieuw Tjeng Yuen, Deputy Manager
Dear Petri,Thank you for taking the time to review your stay with us.We're delighted to hear that you found our staff friendly. Our team is committed to providing exceptional service, and it's rewarding to know that this aspect of your stay was appreciated. Regarding the room size, we aim to offer cozy and efficiently designed spaces to ensure a comfortable stay for our guests, while our central location enables easy access to the beauty and attractions of Antwerp. We regret to hear that the air conditioning was not to your satisfaction. While individual room controls are not available, as our system is centrally managed, we always strive to maintain a comfortable environment for our guests. We also apologize for any inconvenience with the ventilation. Our housekeeping team is normally very attentive to such details, and we will remind them to ensure all rooms are well-ventilated and comfortable.We appreciate your feedback on room amenities and cleanliness. Our commitment to providing a high-quality stay includes daily housekeeping and we're always ready to address any concerns during your stay to enhance your experience.We hope to have the opportunity of welcoming you back in the future. Best regards,Sieuw Tjeng Yuen, Deputy Manager
25 Oct 2021 by Roger Vercruyssen, Leiter Front Office
Sehr geehrter Carlo, vielen Dank für Ihre Bewertung! Wir freuen uns sehr, dass es Ihnen bei uns gut gefallen hat. Danke für das nette Lob an unsere Mitarbeiter und die Sauberkeit unseres Hotels. Hoffentlich hatten Sie noch eine gute Heimreise und besuchen uns auch in der Zukunft wieder. Freundliche Grüße und alles Gute, Roger Vercruyssen, Leiter Front Office
As a guest of B&B HOTEL Antwerpen Centrum, you'll find multilingual staff, dry cleaning/laundry services, and a television in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. This 3-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
B&B HOTEL Antwerpen Centrum offers 129 air-conditioned accommodations with a hairdryer and blackout curtains. 43-inch LED televisions come with digital channels and Netflix. Bathrooms include a shower with a hydromassage showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
