Hotel in Antwerp with 24-hour front desk and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
BANKS Antwerp offers 68 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels.
Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at BANKS Antwerp. During your stay, you're just a quick walk from Antwerp Flea Market. Features include free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi and wired Internet
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Amenities include free newspapers in reception, a front desk safe and a computer
On-site recreation includes bicycles to rent
Steps from Antwerp Flea Market and Plantin-Moretus Museum
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.
A library, a terrace, and multilingual staff are also featured at BANKS Antwerp.
This 4-star Antwerp hotel is smoke free.
The hotel hosts a free manager's reception daily.
Daytime Cafe/ Lazy Lounge – On-site bar.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 20 per day)
Food and drink
Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 16.50 per person
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
Daytime Cafe/ Lazy Lounge
Things to do
Art gallery
Bicycle rentals
Designer stores
Library
Shopping centre
TV in common areas
Family friendly
Cot (surcharge)
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
Built in 2008
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Cot (surcharge)
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Heating
Individual furnishings
Iron/ironing board on request
Phone
Portable fan
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM on Sundays must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet, per night
Weight limit: 55 lb per pet
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.97 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately EUR 16.50 per person
Nearby parking fee: EUR 20 per day (328 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 35 (subject to availability)
Crib (infant bed) fee: EUR 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
National rating
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Property is also known as
Banks Antwerp
Banks Hotel
Banks Hotel Antwerp
Banks
BANKS Antwerp Hotel
BANKS Antwerp Antwerp
BANKS Antwerp Hotel Antwerp
BANKS Antwerp Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, beautiful interior and comfortable rooms but the real highlight was the incredible service from Johan. Amazing welcomer, restaurant and bar recommender, fashionista all done with warmth and a smile. This guy is the life of soul of this very unique hotel. Any thing that we needed for our stay he arranged, including giving us the one room with a private sauna that the hotel has. This is the only place that I will stay when I return to Antwerp.
We loved this hotel. The staff was very attentive and the room was well done. Comfortable bed and high end linens. The Free happy hour every day was a bonus!!
Clean, comfortable, friendly, modern hotel in a very central location with good value breakfast. In the late afternoon/early evening they have what they call an "Apertivo" 3 hours when you can help yourself to drinks and nibbles on the house which is a nice touch. Will definitely use this hotel on my futureAntwerp visits.
MARTIN
Stayed 2 nights in Jan 2025
8/10 Good
lucy
Travelled with pets, Travelled with group
10 Jan 2025
Liked: Staff & service, amenities
Loved - location was excellent, happy hour in lobby is a great touch, lovely staff
Could be better - lack of lighting in room, rooms were cramped with limited storage options, shower room had no ventilation
Amazing location in Antwerp with easy walkable access to the old town and Christmas markets.
Our room had a balcony and gas log fire which offered great ambience and quickly warmed the room.
Some small cosmetic issues but overall a very pleasant stay and an enjoyable free drinks and nibbles time each evening.
Verified traveller
Stayed 3 nights in Dec 2024
6/10 Okay
William
Travelled with partner
19 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is a bit run down. The bathroom is in terrible crumby condition. The fireplace did not work. Staff fixed it though. Ran out of white wine at 5pm during a 4 hour happy hour and. O one was there. The breakfast staff were amazing and friendly though. Also the balcony door handle fell off.
Had difficulties checking in. Arrived at 10pm to find the front desk deserted.
We waited 10 minutes in the lobby, even ringing the bell and checking behind in the staff room. We decided to head out and come back later to try again.
On our return the front door was locked and we were stuck out in the rain. We rang the doorbell but no response. We eventually figured out how to call the hotel, while still out in the rain.
Front desk finally came out to answer the phone and saw us. She was apologetic and said that the front doorbell doesn't work. Could not provide an answer why nobody was around when we first arrived.
Great and helpful staff, room was clean. The only issue was with parking. That the hotel doesn't have any deal with parking garages so the guest that pays almost 250 euros a night would get a reduced price for parking. Would be nice to have that for sure.
Hotel was nicely positioned and friendly staff. Unfortunately the air conditioning is not yet operational, of which we were aware, but the rooms, even with a fan, were overly warm.
Really nice touch is the free aperitives late afternoon.