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Sapphire House Antwerp, Autograph Collection

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Photo gallery for Sapphire House Antwerp, Autograph Collection

Property amenity
Breakfast, lunch, dinner and brunch served
View from property
Meeting facility
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Lange Nieuwstraat 20-24, Antwerp, 2000
  • Place, Meir
    ‪3 min walk‬
  • Place, Green Square
    ‪4 min walk‬
  • Place, Antwerp Market Square
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Sapphire House Antwerp, Autograph Collection

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. Housekeeping is available on request.
Sapphire House Antwerp, Autograph Collection offers 139 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sapphire House Antwerp, Autograph Collection. During your stay, you're just a quick walk from Antwerp Market Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Sapphire Bistro, a bistro that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Farmers' Tower and 7 minutes on foot from Antwerp Market Square
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the luxury Sapphire House Antwerp, Autograph Collection. Parking is available for a fee.

This 5-star Antwerp hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Sapphire Bistro – This bistro specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sapphire Bistro

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Sapphire House Antwerp Autograph Collection
Sapphire House Antwerp, Autograph Collection Hotel
Sapphire House Antwerp, Autograph Collection Antwerp
Sapphire House Antwerp, Autograph Collection Hotel Antwerp

Sapphire House Antwerp, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 268 reviews
Rating 8 - Good. 53 out of 268 reviews
Rating 6 - Okay. 14 out of 268 reviews
Rating 4 - Poor. 4 out of 268 reviews
Rating 2 - Terrible. 5 out of 268 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, amenities
Great room, location and staff
Stayed 1 night in Feb 2026

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with very attentive staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Larry

Stayed 3 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
V good room V courteous staff Excellent position of the hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Hans, St. Louis

Excellent
Stayed 1 night in Jan 2026

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our visit to Antwerp was part of a longer trip and the Sapphire was in a good location for walking. The cafe, bar and lounge area was comfortable and relaxing. Our room was good although the white lighting was cheap looking. The bathroom mirror light wasn't working, difficult to get ready to go out. The air con was controlled by the reception and we had to constantly call to have temps adjusted. There was a manual option but almost all the staff were not trained to make this adjustment. It made our stay not comfortable for the 5 star hotel standard we expected.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 4 nights in Jan 2026

2/10 Terrible

Mehran, Reston

Liked: Cleanliness, property conditions & facilities
The reception was so unprofessional and confused. Instead of taking my credit card upon check in they demanded that I pay for City tax and Breakfast upfront. The woman at the reception wouldn’t extend my check out time and demanded 20 Euros for each extra hour even though I am an Envoy member and were completely confused about my bill,
Stayed 4 nights in Dec 2025

10/10 Excellent

Vishal

Liked: Cleanliness, property conditions & facilities
Everything excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, excellent and friendly staff, great breakfast, central location to main tourist areas, very walkable. Nice rooms, super clean, very comfortable beds. Will definitely come back if we visit Antwerp again in the future.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Nice hotel in a very good location and great room design. I booked at Expedia for 400 EUR and the hotel billed Expedia 333 EUR.
Stayed 2 nights in Nov 2025

8/10 Good

W Luanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay with adult daughter, staff did not inform at check in that water is routinely turned off at midday briefly, so 2 consecutive days both of us experienced the water stopping midway during showering with shampoo still in our hair. No apology or recognition by the manager of the inconvenience twice
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

DANIEL

Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley James, Rainham

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2025

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great staff Will definitely come back
Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Stayed 3 nights in Oct 2025

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely, all the ataff were healpful and friendly. Our room was gorgeous, spacious with plenty of room to put away clothes - which never happens these days! The bed was so comfy. One tiny thing is that the room was quite dim - even with all the lights on, but honestly, that could be my age!! Breakfast was delicious with plenty of options and they catered very well for my partner who is a celiac. We will definitely be back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. The restaurant was great for breakfast and dinner. Our room and the hotel was beautiful. We walked to everything we wanted to do. There were many great restaurants close by. Over all a great choice and I would stay there again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly gorgeous on the outside and inside. The room was very clean and had the most comfortable bed, and the location was pefect for exploring Antwerp as you could easily walk everywhere.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Victor, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel in a great location near all old town attractions. The front desk staff were highly professional and friendly. They have provided helpful information regarding planning for our two days in Antwerpen. We’re Expedia Platinum members and have been offered a room upgrade and early check in.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel entrance and courtyard was beautiful., the lifts did not smell well, perhaps having a separate lift for dogs. Dogs were barking on 2nd floor!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025