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Novotel Arica

4.0 star property

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Photo gallery for Novotel Arica

Relax by the pool with a refreshing drink in hand, surrounded by comfortable lounge chairs and a serene atmosphere.
Relax in a spacious room with a large bed, flat-screen TV, and a small table for work or relaxation.
Enjoy meals in a stylish dining area with comfortable seating and attentive service.
Stunning hotel entrance with a beautiful garden and large glass windows.
Experience the contemporary design of this hotel, featuring a grid-like pattern of windows and a distinctive 'N' facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
AV RAUL PEY CASADO 2690, Arica, 100000
  • Parque Nacional Lauca
    ‪18 min walk‬
  • Plaza Colon
    ‪5 min drive‬
  • Arica Port
    ‪5 min drive‬
  • Arica (ARI-Chacalluta)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds, City View

Standard Twin Room, Multiple Beds, City View | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Multiple Beds, City View

10.0 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed Corner

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Arica

Beach hotel with seasonal outdoor pool
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Novotel Arica offers 144 accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Novotel Arica, you're just a quick walk from Chinchorro Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Gallo Cojo
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Chinchorro Beach and 12 minutes on foot from Las Machas Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Arica offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Arica. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Arica hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Gallo Cojo – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CLP 12,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallo Cojo

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 560 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Dining table
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: CLP 20000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 12000 per person
  • Airport shuttle fee: CLP 15000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: CLP 20000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Arica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 02 January and close on 31 July.

Property is also known as

Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA

Novotel Arica Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mario, La Lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para quienes desean conocer la ultima ciudad chile frente al Pacifico antes de cruzar a Perú. Muy buena playa. Mall muy bueno a pocos minutos en automovil
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed, spacious room and delicious breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuevo moderno limpio
Stayed 2 nights in Jul 2024

10/10 Excellent

jimmy

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

MARIA TERESA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hermoso lugar frente a la playa , cómodo y atención gentil excelente desayuno
Stayed 4 nights in Oct 2023

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Ernal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Stayed 2 nights in May 2023

4/10 Poor

Marcela

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean, accessible from the airport and right on the beach
Stayed 1 night in Mar 2023

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Stayed 4 nights in Jan 2023

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Christopher, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Stayed 5 nights in Nov 2022

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities!
Stayed 1 night in Nov 2022

10/10 Excellent

Maryam

Stayed 1 night in Nov 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great services and restaurant, we have had wonderful days
Stayed 2 nights in Nov 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Stayed 1 night in Oct 2022

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel

Great place to get funny time.
Stayed 1 night in Jul 2022

10/10 Excellent

Gustavo, Lebanon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are big and comfortable, the food is excellent has a very good menu that can compete with the best restaurants in Arica, all the service was great and people very kind.
Stayed 13 nights in Mar 2022