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Cleopatra Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Cleopatra Palace Hotel

Minibar, in-room safe, desk, laptop workspace
View from room
Breakfast served
Minibar, in-room safe, desk, laptop workspace
Massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Place, Arona Pyramid
    ‪2 min walk‬
  • Place, Las Vistas Beach
    ‪5 min walk‬
  • Place, Playa de las Américas
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Double Single Use Standard

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

Standard Room, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Standard Room, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

Superior Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Suite, Balcony

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Suite, Balcony

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Beach/ocean view

Standard Room, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Cleopatra Palace Hotel

An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar and a conference centre are on-site.
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Cleopatra Palace Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Las Vistas Beach. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Las Vistas Beach and Playa de las Américas
  • Airport shuttle service available for a fee
Cleopatra Palace Hotel offers its guests a kids' pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

Buffet Cleopatra – This buffet restaurant only serves breakfast.
Pool Bar – On-site bar. Open daily.
Bar Hall – On-site piano bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cleopatra Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-38-4-0000346
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent and staffs were very friendly. Location was very nice.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ajten

Liked: Cleanliness, staff & service
The hotel and the staff were really good! As a smoker, I didn’t like that every time I wanted to smoke while I was at the pool, I had to get up from my sunbed and go to a small corner area. I would have preferred a designated sunbed section for smokers to avoid this kind of inconvenience, especially since the corner was also in the shade and windy, which wasn’t ideal. Other than that, as I said, everything else was very nice.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Andrew Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and an extremely pleasant hotel. We were very impressed!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff fab location
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Great hotel staff very friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Philip Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 9 nights in Mar 2026
Verified

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities
Kettle in room would be a big plus
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Great room, very clean, great service at reception
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rhiannon Amee

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing in every area!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Jonathan

Hotel is very tired and dilapidated Renovation is due but it hasn’t been touched since 1990s
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

elizabeth claire

Liked: Cleanliness, amenities, property conditions & facilities
Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ana Maria Ojeda

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Our first visit to Tenerife and this hotel was marvellous. Staff were friendly and helpful. Room was nice, we paid for the larger patio with pool on the patio - this was cold which was a little disappointing. Though there is a tap to add water, most of the time it only offered cold/cool water. The pool may have heated more on other patios that received more sun but ours was in shade except for a 1-2 hrs/day. Close to the beach and many restaurants, shops, nightlife and there is a long boardwalk area that you can walk along the coast for miles/kms!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Next to the beach, restaurants and shops
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing experience and stay at the hotel.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Kieran

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is very dated.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, location and room all round fantastic
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.
Stayed 1 night in Dec 2025
Verified

8/10 Good

THOMAS PURDUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family bday stay amazing friendly stuff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

david

Liked: Staff & service, amenities
Room could have been cleaner. Decor is a bit dated too. All round a good experience.
Stayed 4 nights in Oct 2025