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Norfolk Arms Hotel

4.0 star property

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Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Terrace/patio
Staircase
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
High Street, Arundel, England, BN18 9AD
  • Place, Arundel Castle and Gardens
    ‪3 min walk‬
  • Place, Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Place, Arundel Cathedral
    ‪4 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Double Room (Low ceiling height; Bath only)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Norfolk Arms Hotel

Hotel in Arundel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, self parking and conference space. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and wedding services. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and a hairdryer. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include a bath. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Norfolk Arms Hotel. During your stay, you're just a quick walk from Arundel Jailhouse. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 6 minutes by car from South Downs National Park and 12 minutes from Goodwood Motor Circuit
As a guest of Norfolk Arms Hotel, you'll find a terrace, dry cleaning/laundry services, and room service (during limited hours). Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Arundel hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Norfolk Tap – On-site bar. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.50 per person
  • Self-parking fee: GBP 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 352 out of 837 reviews
Rating 8 - Good. 329 out of 837 reviews
Rating 6 - Okay. 109 out of 837 reviews
Rating 4 - Poor. 31 out of 837 reviews
Rating 2 - Terrible. 16 out of 837 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may sound silly but the room we got did not match the picture. I was looking forward to the cute photo room and instead we were in the auxiliary section which was far more utilitarian. The place was clean and tidy and staff helpful for depositing our bags when we arrived early. The roast beef sunday dinner was plentiful and tasty. Not sure about the yorkshire pudding thing, would have preferred a roll.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the building. Something to see on every wall and in every corner. If charm and character is your thing, then visit this hotel. You will not be disappointed.
Stayed 1 night in Oct 2025

8/10 Good

Bruce, Discovery Bay

Liked: Cleanliness, staff & service, property conditions & facilities
We requested and received ground floor rooms as there is no elevator on the property. Check in was quick and easy and our room clean and well equipped with coffee/tea, iron, hair drier etc. Dining was not inexpensive but good qualty and plentiful. The location is very central and a very short walk to restaurants and Arundel Castle.
Stayed 3 nights in Oct 2025

6/10 Okay

Everett

Travelled with group
The room was not very clean, the staff were great in the office. The breakfast was ok. The bar was ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

6/10 Okay

Niki

Liked: Cleanliness
It served its purpose for us.
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast. Wonderful traditional historic coaching inn next door to the magnificent Arundel Castle. Excellent shopping, for those who enjoy antiques and vintage furniture etc.
Stayed 1 night in Oct 2025

8/10 Good

Ann and Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this historic hotel in the best location ever! Beautiful room and pleasant staff. Would definitely return when back in the area
Stayed 1 night in Sep 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk Arms is placed in the heart of Arundel and with a warm welcome and lovely sitting-room, bar and dining-room together with everything on your doorstep it's a great place to stay. It's definitely a place you would look forward to visiting again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcus

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Al

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Old hotel so did not expect a lot of modern amenities. However, rooms were clean and comfortable, nice little bar. Unfortunately, restaurant closed at 5:00. No big deal as there were a lot of small restaurants very close by.
Stayed 3 nights in Sep 2025

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Nice place and location but no internet or cell service (O2). Problem caused by burned out routers from a lightning strike one month before. Other business repaired their routers and we had to go there to get service.
Stayed 2 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

michael

Stayed 2 nights in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the heart of arundel. We loved the quirkiness of the rooms, the fact that you was right in the high street with all restaurants shops sights within walking distance. Such a great town to explore. Would highly recommend this hotel and the town.
Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in the heart of Arundel - nice room, so convenient and wonderful staff to keep it running! (Worth sorting your wifi though...)
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norfolk Arms Hotel, Arundel, West Sussex Stay: August Bank Holiday, 2025 Rating: 4.5/5 Stars I stayed at the Norfolk Arms Hotel in Arundel as a solo traveler over the August Bank Holiday, 2025, to visit friends and enjoy the vibrant Arundel Festival. The hotel’s communication before my arrival was excellent—both Expedia and the hotel responded promptly to my parking inquiries with clear details, which made planning a breeze. Check-in was a highlight; I arrived early, but the friendly receptionist stored my bags and encouraged me to explore the festival, letting me know I could return after 3pm. The warm welcome set a great tone. My room had a cozy small double bed that was very comfortable, with thoughtful touches like tea/coffee facilities, a hairdryer, and delicious biscuits. The bathroom suite, though older, was recently refreshed and spotlessly clean. I loved the natural hand wash, shower gel, shampoo, and body cream provided—such a nice touch! I opted for breakfast across the road at the Motte & Bailey, which was fantastic, so I can’t comment on the hotel’s dining. The Norfolk Arms’ central location was perfect for festival events and visiting friends. Overall, the Norfolk Arms offered a welcoming and comfortable stay, ideal for solo travelers or festival-goers. The attentive service and little extras made it memorable. I’d happily return and recommend it to anyone visiting Arundel!
Front of Norfolk arms
Bedroom room 6
Bathroom Room 6
View from solo room 6 of Arundel Castle
Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to recommend

Having stayed at the Norfolk Arms multiple times, I’m happy to recommend. The location is excellent and rooms comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another comfortable, convenient and good value stay at The Norfolk Arms following cricket at Arundel Castle.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and parking available. Helpful and friendly staff. Old hotel but well maintained and has lots of character. Lovely cosy room with a view of the castle. Limited selection of drinks at the bar but the lounge was comfortable with a relaxing atmosphere. Would stay again!
Stayed 1 night in Aug 2025