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Mrimba Palm Hotel

3.5 star property

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Photo gallery for Mrimba Palm Hotel

Exterior
Terrace/patio
Balcony
Standard Double Room, Balcony | Extra beds
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

Map
Block H, Njiro Kwa Msola, Arusha, Arusha
  • Njiro Complex
    ‪7 min drive‬
  • East & Southern African Management Institute
    ‪7 min drive‬
  • Arusha Clock Tower
    ‪13 min drive‬
  • Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪64 min drive‬

Room options

Family Room

  • 16.2 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mrimba Palm Hotel

Hotel with a full-service spa, in the vicinity of Njiro Complex
A full-service spa, a water park (surcharge) and a restaurant are available at this smoke-free hotel. Free English breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Change of towels is available on request
Mrimba Palm Hotel offers 14 shared accommodations with air conditioning, minibars and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge) and a steam room.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Safari Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Mrimba Palm Hotel, you'll be close to East & Southern African Management Institute. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Mrimba Palm
  • Splash around at the water park or swim in the outdoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or body treatments at Safari Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, bicycles to rent and mountain biking
  • 6 minutes by car from Njiro Complex and 6 minutes from East & Southern African Management Institute
  • Airport shuttle service available for a fee
Mrimba Palm Hotel offers its guests a full-service spa, a water park (surcharge), and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Mrimba Palm Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Arusha hotel is smoke free.

Guests are served a free English breakfast daily from 6:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Mrimba Palm – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mrimba Palm

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Mountain biking
  • Outdoor pool (guest access)
  • Steam room
  • Water park

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Mrimba Palm Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 6.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Heating is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Mrimba Palm Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mrimba Palm Hotel Arusha
Mrimba Palm Arusha
Mrimba Palm Hotel Arusha
Mrimba Palm Arusha
Mrimba Palm
Hotel Mrimba Palm Hotel Arusha
Arusha Mrimba Palm Hotel Hotel
Hotel Mrimba Palm Hotel
Mrimba Palm Hotel Hotel
Mrimba Palm Hotel Arusha
Mrimba Palm Hotel Hotel Arusha

Mrimba Palm Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

Nice hotel, with a decent size room and a good enclosed balcony. Good shower, but it is a wet room, so everything got wet when you used it. The staff is very nice. There is a restaurant with good food at fair prices. You can see Kilimanjaro here on a clear day.
Stayed 1 night in Jan 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service
Place was very nice , clean , safe .Stuff helped us carry heavy suitcase upstairs .Breakfast was good .Woudl come back any time
Stayed 1 night in Feb 2019

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr angenehmer Aufenthalt

Am Stadtrand gelegenes Hotel mit persönlicher Note. Äußerst behilflicher Chef Joseph und freundliche Mitarbeiter. Einfache Zimmer aber mit allem was man braucht. Klimaanlage funktioniert. Gute Küche. Flughafentransfer und Transfer in die Stadt funktionieren. Für den Preis absolut empfehlenswert.
Stayed 2 nights in Feb 2025

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing Dinner and Breakfast
Stayed 3 nights in Jul 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

We stayed at Mrimba before and after our safari trip. The hotel Is located 15mins drive from Aursha city centre. It offers clean and comfortable rooms with a good breakfast includes. The staff is wonderful and they make everything possible to accomodate needs and wishes. Overall, great value stay in Arusha, would definitely stay again!
Stayed 1 night in Aug 2020

10/10 Excellent

Alberto

Stayed 2 nights in Aug 2020

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
町から離れているので、周辺には観光客用の飲食店はないが、ホテルにレストランやバーが併設されているので、不便はなかった。 ホテルのレストランは低価格で味も良かった。 部屋は質素だが、シャワーはお湯が出るし、清潔に保たれていた。 支配人のジョセフを始め、スタッフは皆フレンドリーで、素晴らしかった。 空港への送迎や町への送迎も引き受けてくれて、ホテル滞在はとても満足のいくものだった。
Stayed 1 night in Sep 2019

2/10 Terrible

Fanny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Délogé à 23h avec une réservation prépayé

Mon mari et moi avons été renvoyés dans un Njiro Climax Resort après avoir fait le check-in à 23h00 sans aucune excuse ni explication. Joseph, le réceptionniste a dit que nous sommes arrivés trop tard et en conséquence notre nouvelle chambre était à l’extérieur de l’hôtel et il viendrait nous chercher à 7h pour prendre le petit déjeuner à hôtel initial. La chambre où on a passé la nuit était très sombre et très bruyante car au rez-chaussée. La seule fenêtre qu’on pouvait ouvrir était en face d’un mur (à 50 cm), derrière laquelle se trouvait un chantier qui a terminé les travaux vers 2-3 heures du matin. La lumière dans la douche/toilette ne fonctionnait pas et on nous a demandé d’utiliser “notre torche“ (prévue pour le safari) à minuit pour prendre la douche car ils n’ont pas pu réparer. Le lendemain, Joseph est venu nous chercher à 7h15. J’ai vu le réceptionniste lui parler en swahili (de notre insatisfaction, j’imagine). Pendant tout le trajet vers hôtel Marimba Palm et le petit déjeuner, il ne nous a pas adressé la parole. Jusqu’au moment où je suis partie aux toilettes, il venu voir mon mari en lui expliquant que la clé de notre chambre avait été donnée par erreur à un groupe de touristes américains lors qu’il était sorti faire ses courses. ll ne s’est aperçu de cette erreur que vers 22:00 et il était trop tard pour déloger l’autre personne. Au lieu d’être honnête avec nous à notre arrivée, il a préféré masquer ses erreurs : aucun respect vis-à-vis de ses clients.
Stayed 1 night in Jul 2019