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Fenix Furano

4.0 star property

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3 Bedroom Penthouse Suite | Living area | Flat-screen TV
3 Bedroom Penthouse Suite | Living area | Flat-screen TV
1 Bedroom Suite (B) | Living room | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Asahigaoka Sogotoshi Park
    ‪9 min walk‬
  • Place, Furano Shrine
    ‪3 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪52 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, individually decorated

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Hotel Room

Premium bedding, in-room safe, individually decorated

Superior Hotel Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, in-room safe, individually decorated

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite

Free toiletries, hair dryer, slippers, electronic bidet

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Suite (Dual Key)

2 Bedroom Premier Suite (Dual Key) | Premium bedding, in-room safe, individually decorated

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Living room | Flat-screen TV

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key) | Premium bedding, in-room safe, individually decorated

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(4 reviews)
  • 101 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Suite (Dual Key)

Premium bedding, in-room safe, individually decorated

3 Bedroom Suite (Dual Key)

  • 84 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV

3 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room (B)

Premium bedding, in-room safe, individually decorated

Superior Hotel Room (B)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room (C1)

Premium bedding, in-room safe, individually decorated

Superior Hotel Room (C1)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Hotel Room (C2)

Premium bedding, in-room safe, individually decorated

Superior Hotel Room (C2)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite (B)

Free toiletries, hair dryer, slippers, electronic bidet

1 Bedroom Suite (B)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Fenix Furano

With direct access to the slopes, Fenix Furano makes guests feel at home with amenities such as a restaurant, ski storage and ski passes. Weekly housekeeping is available.
Fenix Furano offers 83 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include ski-in/ski-out access and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fenix Furano, you're just a quick walk from Furano Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles and ski-in/ski-out access
  • Steps from Furano Ski Resort and 10 minutes on foot from Asahigaoka Sogotoshi Park
There's a restaurant on site. Public spaces have free WiFi. Fenix Furano offers its guests ski-in/ski-out access and complimentary bicycles. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Fenix Furano. Limited free parking is available on a first-come, first-served basis.

This 4-star Furano hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Fenix Restaurant and Bar – On-site family restaurant. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Shopping
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 9600 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Futon bed fee: JPY 9600 per night
  • Crib (infant bed) fee: JPY 9600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Fenix Furano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 137 reviews
Rating 8 - Good. 31 out of 137 reviews
Rating 6 - Okay. 11 out of 137 reviews
Rating 4 - Poor. 5 out of 137 reviews
Rating 2 - Terrible. 7 out of 137 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for an overnight stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mikayla

Liked: Cleanliness, amenities, property conditions & facilities
The whole team were so friendly and helpful. Special shout out to Meredith. We loved all her food recommendations :)
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

YEN SHUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is stunning, we booked the one facing the city and high floor, the panhouse is amazing, our baby loved it.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bin seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel Good management Clean and comfortable
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom suite is clean and comfortable. It is well furnished. Every was perfect during our stay. Will return if we were to visit Furano again. Staff at the front desk are polite and helpful. Thumb up!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and new property.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

Juan Gerardo

Liked: Amenities
Hello this is no hotel nor hotel attention, more cleaning would be appreciated.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The chef in the lobby restaurant makes homemade delicious tofu - you gotta try it. The hotel is clean and modern. There are only a few restaurants nearby but the hotel restaurant is good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for family and group of friends

We rented a 3-bedroom unit for 5 people, unquestionably our favorite hotel of the trip. The rooms are new and spotlessly clean, and the staff are incredibly helpful. Highly recommended for anyone planning a trip to Furano, no matter the season
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic luxurious and modern room. Arrived after hours and had to self check in - just remember to have access to phone data to check the email!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our first trip to Furano!

Nice clean hotel with super friendly staff!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Niklas

Liked: Cleanliness, amenities, property conditions & facilities
Nice modern accommodation.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful. Apartment is clean and new.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Suzanne Mun Ning

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with washing machine and kitchen
Stayed 1 night in Aug 2025
Verified

8/10 Good

Wing kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to reach downtown. Good privacy.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mr Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Ilyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and warm welcoming
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beside the ski lifts but far from town
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jil

Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed and it was a modern set up. New as well. Loved it.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little difficult to get to if you don't have a car. The bus runs only a couple of times a day from the airport so plan accordingly and is at the top of a hill (which makes sense for ski but is a trek if you're on your feet). It is a very clean and beautiful property and the staff go above and beyond to be helpful and make your stay comfortable. The views from the room are spectacular.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern building, contemporary style, nice color scheme, cheerful and polite staff. Bathroom and shower areas rather small, no convenient place to hang towels or clothes. Bedding was comfortable. Meal options were very limited, especially breakfast was disappointing. Overall, a pleasant stay..
Stayed 2 nights in Jul 2025