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Comfort Suites Outlet Center

2.5 star property

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Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Fitness facility
Lobby
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
890 Brevard Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪8 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking (1st Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Lobby
Country Inn & Suites by Radisson, Asheville - Outlet Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,016 reviews
The price is €68
includes taxes & fees
1 Mar - 2 Mar
Country Inn & Suites by Radisson, Asheville - Outlet Mall

About this property

Comfort Suites Outlet Center

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Outlet Center offers 125 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Outlet Center gets high marks from our customers. During your stay, you're just a quick walk from Asheville Outlets. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Outlet Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Outlet Center. Self parking is free. A complete renovation of Comfort Suites Outlet Center was completed in July 2023.

This Asheville hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1009 reviews
Rating 8 - Good. 255 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Canton

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was great. Front desk was very friendly and welcoming. The room was spotless and just what we needed for a nice restful night.
Stayed 1 night in Nov 2025

10/10 Excellent

Alka

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room,location,
Stayed 3 nights in Nov 2025

8/10 Good

Cesare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, convenient, and very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great! It was clean and the bed was comfortable. I also appreciated that the curtains actually kept enough light out to sleep in a little bit. The breakfast was fantastic and the hotel staff was nice. This is a great location for visiting Biltmore as well as the NC Arboretum.
Stayed 3 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
Room was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, amenities, property conditions & facilities
The Bed and pillows are so comfortable! Wait until you step inside the shower. Fantastic pressure...hits just right! I enjoyed my stay. I was close to all I wanted to do and see.
Stayed 2 nights in Nov 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue with the hotel was the dimness in the room. Light placement didn’t really match furniture placement.
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. It was very accommodating with my family of 3 and our two dogs.
Stayed 1 night in Nov 2025

10/10 Excellent

Donathan

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Canton

Liked: Cleanliness
ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Peipei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is big and the staffs are very friendly. Good location. It is next to the outlet and close to the mountains.
Stayed 1 night in Nov 2025

8/10 Good

Amy Jane, Salisbury

Stayed 2 nights in Oct 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean,band the bed was comfortable, but the bathroom was very compact. We never got the room as cool as we wanted, but it was a good value for the price, for our one night stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Melody

Stayed 2 nights in Oct 2025

6/10 Okay

Harvey

Travelled with family
Liked: Cleanliness
Small bath. Not enough breakfast seating. Expensive for what it is. Ok bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, comfortable and clean.
Stayed 1 night in Oct 2025

8/10 Good

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great. Room was clean. Plenty of towels, etc. But, the mattress on the bed bellied in the middle on both beds. Not the most comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Nancy, Bowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very hospitable and kind. Our room was clean but had a smell throughout our stay. Breakfast was decent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shekinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Hugh

Stayed 1 night in Sep 2025

10/10 Excellent

Marna

Stayed 1 night in Sep 2025

10/10 Excellent

Rholand

Liked: Cleanliness
Room was very clean. Staff was helpful and accommodating. Enjoyed the stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Jacob

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Bed is as hard as a rock. Wouldn't stay here if proximity wasn't as convenient to a job site. Price is a bit much for area and comfort, $10/more a night is much more comfortable at the hilton or Hampton Inn.
Stayed 3 nights in Sep 2025