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Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants, breakfast, dinner served; American cuisine
Lobby
Bar (on property)
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Fired Up Creative Lounge Ashville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Basic Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Free toiletries, hair dryer, towels, soap

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Suite, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

55-inch flat-screen TV with digital channels

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite

  • Sleeps 4
  • Free Wi-Fi

1 King Bed 1 Room Studio Suite

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds 2 Room Mountain View Suite

  • Sleeps 6
  • Free Wi-Fi

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

1 King Bed 2 Room Corner Suite Mountain View

  • Sleeps 4
  • Free Wi-Fi

1 Kg Studio Ste Mobility/Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

Two Room Suite With 2 Queen Beds

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite with City View

  • Sleeps 4
  • Free Wi-Fi

2 Room Corner Suite With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Two-Room Suite With 1 King Bed And Mountain View-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Two-Room Corner King Suite

  • Sleeps 4
  • Free Wi-Fi

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Two-Room King Suite with Mountain View

  • Sleeps 4
  • Free Wi-Fi

Two-Room King Suite-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

1 Kg 2 Rm Corner Ste Hearing Accessible Mtnview

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

Bathroom | Free toiletries, hair dryer, towels, soap

1 Kg 2 Rm Cnr Mobility/Hear Access Tub Mtn View

  • Sleeps 4
  • Free Wi-Fi

1 King 2 Rm Ste Mobility/ Hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

2 Qn 2 Room Ste Mobility/ Hearing Access Tub

  • Sleeps 6
  • Free Wi-Fi

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Sleeps 4
  • Free Wi-Fi

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Sleeps 4
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 1,011 reviews
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includes taxes & fees
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About this property

Embassy Suites By Hilton Asheville Downtown

Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
E'terie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina – This bistro specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 451 out of 537 reviews
Rating 8 - Good. 58 out of 537 reviews
Rating 6 - Okay. 14 out of 537 reviews
Rating 4 - Poor. 8 out of 537 reviews
Rating 2 - Terrible. 6 out of 537 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Stayed 3 nights in Jan 2026

10/10 Excellent

Ava

Liked: Cleanliness, amenities, property conditions & facilities
The room is big, spotless, and the staff are friendly and courteous. The breakfast was good
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
We were able to check in early and the location was great! Staff were very friendly and the room was larger than expected.
Stayed 1 night in Jan 2026

8/10 Good

Kenneth, Livermore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and appeared to have been recently renovated. Staff was fabulous and friendly. $30 or $35 dollar mandatory valet parking required is a bit much. Food needs improvement. Breakfast is more than adequate but dinner is very limited and is subpar. We will stay again but will plan to eat dinner out.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for all.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities
Room was great. Hotel felt very new and fresh. Hotel was full but could not hear other guests when in room. The midweek 9.30 end to breakfast was a little tight for time...
Stayed 2 nights in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's all nice and clean. But. The breakfast place, however pretend fancy the omelets might be, is just overrun ...like an airport lounge where something free is offered. Fair to say, that the owners of Hilton would not in a million years stay at their own hotel: a fancy, glossy cattle class appropriate for the milking of the average-off. I won't be back (and the family 2 room suite, has no windows in the living room part, and the sofa bed is rubbish - even for kids). The staff is super nice and engaged - none of this is their fault I'd say
Stayed 3 nights in Dec 2025

8/10 Good

JOSHUA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Johnny

Stayed 1 night in Jan 2026

8/10 Good

Jonathon

Check in took 1 hour because they didn’t have rooms ready (at 6 PM).
Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

2/10 Terrible

CESAR, GUAYNABO

Liked: Cleanliness, property conditions & facilities
Check in was at 4pm the room and they gave me the room at 6:15pm. When I went to the room and open the door was occupied by another guest this is unacceptable and dangerous
Stayed 2 nights in Jan 2026

10/10 Excellent

Yitsy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, delicious breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff & accommodations. The breakfast lounge area was very efficiently managed. Staff was constantly wiping down counters and cleaning up dishes.
Stayed 2 nights in Dec 2025

8/10 Good

Gabriela

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great stay for location. Lots of things that are walking distance. The hotel is spacious and clean, staff was nice and the bar was fun. The only thing I did not like what that they only have a valet option, you aren’t allowed to park your own car. So if you have somewhere to be schedule time to wait for your car. Also, the way their drive way is set up it gets hectic at check out with a lot of cars blocking the driveway. I wish I could just access my car on my own.
Stayed 2 nights in Dec 2025

8/10 Good

esther

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, br3akfast was good, great seevixe in the evening with free drinks
Stayed 3 nights in Dec 2025

10/10 Excellent

lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Jean

Stayed 1 night in Dec 2025

10/10 Excellent

Daphney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect
Stayed 5 nights in Dec 2025