The Old Alma

3.0 star property

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Photo gallery for The Old Alma

Free daily local cuisine breakfast
Front of property
Double Room (5) | Bathroom | Towels
Twin Room | Iron/ironing board, free WiFi, bed sheets
Interior

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Canterbury Road, Chilham, Ashford, England, CT4 8DX
  • Place, Kent Downs
    ‪1 min walk‬
  • Place, Canterbury Cathedral
    ‪21 min drive‬
  • Place, Whitstable Beach
    ‪28 min drive‬

Room options

Double Room (3)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Basic Triple Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

King-Size Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room (5)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About this property

The Old Alma

A garden, free breakfast and free self-parking are available at this smoke-free bed & breakfast. WiFi in public areas is free.
The Old Alma offers 5 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Old Alma, you'll be within walking distance of Kent Downs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Just a 1-minute drive from Kent Downs and 6 minutes from Wye National Nature Reserve
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Self parking is free.

This 3-star Ashford bed & breakfast is smoke free.

Guests are served a free local cuisine breakfast on weekdays from 7:30 AM to 9 AM and at the weekend from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available 7:30 AM to 9 AM on weekdays and 8 AM to 10 AM on weekends

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: GBP 5 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 5 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Alma B&B Ashford
Old Alma B&B
Old Alma Ashford
The Old Alma Ashford
The Old Alma Bed & breakfast
The Old Alma Bed & breakfast Ashford

The Old Alma Reviews

Reviews

6.8
Rating 10 - Excellent. 22 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 9 out of 77 reviews
Rating 4 - Poor. 8 out of 77 reviews
Rating 2 - Terrible. 15 out of 77 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place to stay, good value for money too! And all the people were friendly and plesent! Would definitely stay here again and reccomend to friends! Thanks again Tony!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The decor was lovely and very clean. The bathroom was gleaming and they provided everything you need. Breakfast is made to order. Hosts were friendly.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Old Alma

The Old Alma may be an old building however the friendliness of the owner makes you feel at home very comfortable bed and breakfast was lovely
Stayed 1 night in Aug 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
It was dark when we arrived and not so easy to found. Friendly welcome and advice for dinner!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Sachin Dayabhai

Liked: Cleanliness, staff & service
Pets friendly, owner is welcoming, parking facility is very convenient.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Staff are amazing made e feel at home
Stayed 1 night in Oct 2022
Verified

8/10 Good

Mrs j fribbins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Friendly and Welcoming Breakfast was great Room was clean and tidy and a nice size double
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful. Would stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay

Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Good place to stop on the North Downs Way.

Recently refurbished room, bed very comfortable. Bathroom a little dated. Hosts very friendly. No cereals or juice with the breakfast but a good full English breakfast to set you up for a day’s walking!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner Tony, called me before our arrival to check what time we would get there and any dietry requirements. He was friendly and welcoming. The room was at the back of the property so very little noise was heard from the main road. It was a perfect location for our plans that weekend, close to all our destinations, some lovely pubs nearby within walking distance. Lovely cooked breakfast at the time we requested.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at the Old Alma

Had a very pleasant stay, staff very friendly. Room was very clean and the bed very comfortable. A delicious full breakfast was served. Need to ring the bell to gain entry upon arrival as there is no reception desk.
Stayed 1 night in May 2023
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and they do make you feel at home. Excellent and we would go back if we plan to go around Kent.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Paul

Hands down the worst hotel I’ve stayed in since ages. Totally run down, poor hospitality is an understatement.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I assumed that this was a pub-hotel - but it isn't. It is more akin to a guest house, which you need to bear in mind if you are likely to be late (as I did). I guess it was once a pub but now just caters for guests - mostly walkers when I was there. Breakfast (cooked to order) was around a table with the other guests which proved to the most enjoyable breakfast I've experienced in any hotel. It's a place for people who value a friendly good value experience and don't mind that it isn't the Hilton. Its next to a road, but the area area Chilham and Godmersham is beautiful and historic.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities
This is the worst hotel i have ever seen, we turned up after a long days working to the drunk owner arm wrestling in the hotel, smoking inside amd flicking it in a stella glass. It was honestly like a scene out of the league of gentleman. We wemt straight to bed, to be knoked up at midnight by the steaming owner. He demanded payment even though we had paid theough hotels.com, we showed him the receipt but he was trying to scam us. He then kicked us out of the hotel. Honestly guys for your sakes avoid at all costs
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Johanna

Note, The Old Alma does not use Hotelsdotcom -platform. I made a reservation and it was not found (and the hotel was fully booked). Nice owners were sorry and explained that this hotel is not available via Hotelsdotcom at all.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Robin

The hotel was closed with nobody there. The owners were missing and the hotel was locked up. We had to phone the manager but he would not be there until 8pm. The building was derillict and up for sale. We had to find another hotel. I would like my money refunded.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Canterbury.

Good value. No frills. Shower, bed and breakfast all very good. Real family atmosphere. Ideal for walking, visiting Chilham village and train to Canterbury.
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

Josh

Disliked: Staff & service
Hotel showed it had a room available. I booked it and paid, and then received a message saying they had no room for us. No refund!!!
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing stay

There was no hot water in the room. We could use the shower in another room, but could not move to this room. They say there is free parking available, but we were charged an amazing GBP20,- per night for parking our trailer tent. The inn is for sale. While the rooms look reasonable, the general impression is that the inn is in need of renovation, with non-working locks and poorly screened-off storage areas.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Really weird.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

We arrived approx 4.30pm to be told our booking had been cancelled. We never received any notification from hotels.com even though Sarah from the old alma had told them the day before. Apart from that Sarah went above and beyond to accommodate ush. She actually gave up her own bedroom for us. I would recommend this hotel but just make sure you arej informed of any changes before you leave homej.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and hostess were very charming and welcoming. Only dislike which is no fault of the proprietor is the speeding cars. There should be a speed bump or with restrictions on the left hand side of the road as you face the building and the white pillar should have a reflector to help cars approaching to slow down. Difficulty in driving out of the car park because the road curves, fast cars approaching from the right and the white pillar partially obstruct your view.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Carmel

Liked: Cleanliness
Disliked: Staff & service
Met by a friendly, helpful lady who brought a hairdryer to me. room was clean and bed comfortable. Shower poor. But the main complaint was after a short dog walk the male owner told us we hadn’t paid for dogs. We told him we thought we had - he then said it was £40 extra! Asked for cash- machine wasn’t charged for card/ he could barely talk as so drunk! Had to wait about 20 mins in reception for card reader. After 6 hour journey just wanted bed! Supposed to be smoke free hotel but he was smoking and drinking at reception which stunk of smoke- I’m asthmatic! Went on about Expedia charging a fortune and them getting nothing. We read after paying that it was meant to be £5 a dog! Said they could do us a take away omelette for breakfast at 8 ( we needed to leave before this so had nothing! Wish we’d booked the Travelodge!
Stayed 1 night in Jul 2025