I booked this property through Expedia to stay near the airport, but the experience was alarming and unsafe. A few hours before arrival, I was told I had to submit my passport over WhatsApp in order to check in. Already in transit, I had no choice but to comply, which raised serious privacy concerns.
When we arrived, the situation was worse: no reception or staff, the front door lock was broken so anyone could enter, and the rooms were makeshift, dirty, and full of mold. Within minutes we were coughing from the air. It looked nothing like a real hotel, more like offices converted into unsafe “rooms.”
For our health and safety, we left immediately in the middle of the night, booked another hotel through Expedia, and paid for a taxi. Even the taxi driver said he regularly picks up guests fleeing this property.
This was a very distressing experience on what was otherwise a beautiful trip. Travelers deserve to be protected from unsafe listings like this.