Possibly the worst hotel we've ever stayed in. Nathan at the front desk was the exception. He tried his best to fix a litany of issues, but maintenance, housekeeping and obvious neglect by corporate is evident everywhere. First room smelled like a bingo hall ashtray, 2nd room, had an actual ashtray in a no smoking hotel, AND the HVAC wasn't working. Both of those rooms had shower surrounds with large rust and mold stains and thick messy caulking. Third room was usable, however, it had no battery in the smoke alarm. There are no room phones, so no wake up/backup/hospitality calls are possible. The breakfast advertised did not exist, and the airport shuttle that supposedly runs every 20 mins, took over an hour, so we ended up calling an uber. No one had on uniforms or even name tags, so it was hard to know who to ask for assistance if they werent behind the front desk. Again, the front desk did their best, but they were playing an impossible hand.