Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

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Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board
Free buffet breakfast
Outdoor pool
Concierge desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Arbor Place Mall
    ‪2 min drive‬
  • Hunter Memorial Park
    ‪2 min drive‬
  • Six Flags Over Georgia
    ‪15 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Hotel in Douglasville with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. During your stay, you're just a quick walk from West Pines Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from West Pines Golf Club and a 4-minute drive from Arbor Place Mall
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. Self parking is free.

This Douglasville hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 16 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 919 reviews
Rating 8 - Good. 264 out of 919 reviews
Rating 6 - Okay. 35 out of 919 reviews
Rating 4 - Poor. 15 out of 919 reviews
Rating 2 - Terrible. 14 out of 919 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff great location. I really enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shawnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonder establishment and I will definitely be staying there again for future travels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

6/10 Okay

Angela

Stayed 2 nights in Feb 2025

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the service

I have nothing negative to say. Everything was clean. Maybe just get those ice machines repaired. Finn at the front desk was super nice and really helpful. I will definitely stay again, whenever I’m in town next.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Room was clean, but room needed maintenance. They tried to upgrade to look like newer properties, but went cheap and didn't fix cracked ceiling with leak stains.🤔 It looked like popcorn ceiling about to fall off.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect
Stayed 5 nights in Feb 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Malachi

Liked: Staff & service, property conditions & facilities
Very nice check in attendant
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sidney

Stayed 4 nights in Feb 2025

10/10 Excellent

Bernice

Stayed 1 night in Feb 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there is a no pet policy, which is becoming harder to find.

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean , spacious and breakfast was great
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Trejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Will use again
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Fan in heater was a little loud, but otherwise very comfortable and clean.
Stayed 1 night in Jan 2025

8/10 Good

Dudley, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and rooms. However $4 for a small bottle of water is crazy. People need to take meds, water is not supposed to be a luxury.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vu

Stayed 1 night in Jan 2025

10/10 Excellent

Sikina

Stayed 1 night in Jan 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025