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Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG

Exterior
Exterior
Lobby
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3741 Tramore Pointe Pkwy, Austell, GA, 30106
  • Place, WellStar Cobb Hospital
    ‪3 min drive‬
  • Place, Dogwood Golf & Country Club
    ‪3 min drive‬
  • Place, Truist Park
    ‪19 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG offers 91 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

This Austell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG. During your stay, you'll be within walking distance of Dogwood Golf & Country Club. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Kennesaw Mountain National Battlefield Park and 13 minutes from Marietta Square
Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1400 square feet (130 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG. Free self parking is available.

This Austell hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets are not permitted. A USD 200 cleaning fee applies if evidence of pets are found in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Suites Austell Powder Springs
Holiday Inn Express Hotel Austell Powder Springs
Holiday Inn Hotel Powder Springs
Holiday Inn Powder Springs
Holiday Inn Express Hotel Suites Austell Powder Springs
Holiday Inn Express Hotel Suites Austell Powder Springs by IHG

Holiday Inn Express Hotel & Suites Austell - Powder Springs by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 941 reviews
Rating 8 - Good. 201 out of 941 reviews
Rating 6 - Okay. 69 out of 941 reviews
Rating 4 - Poor. 28 out of 941 reviews
Rating 2 - Terrible. 33 out of 941 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Shedela

Stayed 1 night in Jan 2026

10/10 Excellent

Ma Del Carmen

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Breakfast was great, staff friendly.
Stayed 1 night in Jan 2026

8/10 Good

Albert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great.
Stayed 1 night in Jan 2026

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room and the entire hotel was very clean and the staff was always courteous, friendly, and helpful. The only exception was the night clerk who checked us in -- he was distant and cool as if we were bothering him and he got mildly irritated if I asked question about the document he asked me to sign concerning liability for any damages. If not for his poor attitude, I would have given the hotel an excellent rating.
Stayed 2 nights in Jan 2026

2/10 Terrible

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel, clean, convenient, great breakfast, comfie bed and pillows. Definitely would stay there again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory L

Liked: Cleanliness, property conditions & facilities
Great location and friendly staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff had excellent customer service skills.
Stayed 2 nights in Dec 2025

6/10 Okay

Marcie

Staff was nice and they offered a good buffet.
Stayed 3 nights in Dec 2025

8/10 Good

Micaela

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
A paid option to check in early would be great. I was unable to check in early and when I did, there was a dirty cup under the bed, and the carpet did not seem to have been vacuumed. Everything else appeared clean except the microwave door.
Stayed 2 nights in Dec 2025

4/10 Poor

Mahmoud

Disliked: Cleanliness, amenities, property conditions & facilities
Service is not good, no room cleaning, no water to drink in the romm
Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Liked: Amenities
Disliked: Property conditions & facilities
The room was substandard and old. All of the staff (food services, housekeeping and front desk) was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Shante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Dec 2025

10/10 Excellent

Willie

Stayed 1 night in Nov 2025

8/10 Good

Louines, Riverview

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the place is full of ladybugs.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ayesha

Disliked: Cleanliness, staff & service, property conditions & facilities
I called a week in advance to cancel and was still charged.
Stayed 5 nights in Nov 2025

10/10 Excellent

MUZAFAR

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff are very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelby

Stayed 3 nights in Nov 2025

4/10 Poor

Ebony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The young lady that checked us in ( I forget her name ) was very polite and greeted us with great consumer service. I had a room and my sister and brother in law had a room. The first rooms we were in had bugs ( lady bugs and stink bugs) everywhere. The doors looks like they had been busted through to the point they had gaps between the frames and the door. The bugs were so bad we requested to be moved rooms. The lady mentioned above handle our request to move with care and promptly. Once moved the rooms were a little better as far as the bugs went however later in the evening my toilet wouldn’t flush and the water continuously ran. I called the front desk ( speaking with a different lady than the one who checked us in) and was told there wasn’t maintenance on site so I would have to wait til morning. So any business to be handled on the toilet #1 or #2 had to sit in the toilet for hours including overnight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darryl

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel 2 weeks per year and they have not disappointed me..Staff is very courteous and the room and bathrooms are always clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful place to be
Stayed 4 nights in Nov 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 1 night. Literally stayed in the room 10 hrs but it was clean and comfortable.
Stayed 1 night in Nov 2025

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