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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

View from room
Exterior
Lobby
Superior Room, 2 Double Beds | View from room
Junior Suite | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Harbour View

  • 22 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | 1 bedroom, in-room safe, desk, blackout curtains

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

Interior

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Copthorne Hotel Auckland City

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Auckland and 8 minutes on foot from Spark Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast – This restaurant specialises in local cuisine and only serves breakfast.
Zoes Bar – On-site bar. Open daily.
Zoes for Dinner – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Self-parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1003 reviews
Rating 8 - Good. 439 out of 1003 reviews
Rating 6 - Okay. 198 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have more staff in bar restaurant for evening. Wait time for food was 1 hour. Only 1 person serving and doing meals
Stayed 1 night in Mar 2025

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
The restaurant although advertised on line & throughout the hotel was closed.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handy location. Shower leaked, causing swelling in the timers of the bathroom, so bad in fact that the bathroom door did not open or close.
Stayed 2 nights in Mar 2025

6/10 Okay

Francine

Travelled with partner
Disliked: Cleanliness
Close to railway station. Over priced. Quilt had stain on it. Bathroom dated and door on shower is dodgy. Air-conditioning didn’t work well and it was noisy with a window open, so very stuffy in the room.
Stayed 1 night in Mar 2025

8/10 Good

AMY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Shana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great :)
Stayed 1 night in Feb 2025

6/10 Okay

BJ

Liked: Cleanliness, staff & service
Unable to use balcony. Bathroom old, chipped tiles.....needs a refresh
Stayed 1 night in Mar 2025

8/10 Good

Tana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, room comfort
No car parks available, room is very dated but overall was clean Bed was comfortable pillows need replacing very flat and hard
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 times over the course of 4 weeks (9 nights total). Originally only planned to stay our first 3 nights but room was great for the price, staff were all lovely and the hotel was perfectly placed for us, so ended up returning twice during our trip around NZ.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Liked: Amenities
I liked having a balcony. I ate in the restaurant and enjoyed the dinner and happy hour preceding it. The staff were very helpful.
Stayed 1 night in Feb 2025

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops and restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Gail L

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were happy with our 3 nights stay. We had a harbor view but not necessarily a beautiful view. It was noisy due to proximity to railroad tracks. The room was clean and front desk staff were helpful. There aren’t very many dining choices close by. We ate at the restaurant in the hotel 2 evenings and food was good. The Viaduct Harbor, Britomart and Sky Tower area are within walking distance.
Stayed 3 nights in Feb 2025

8/10 Good

Georgia

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Very friendly staff, close walking distance to a variety of restaurants, shops, etc. Breakfast was good value and dinner was good food at a fair price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Feb 2025

2/10 Terrible

Shinsuke

Stayed 3 nights in Feb 2025

6/10 Okay

Derek

Car parking and assistance with luggage needs reviewing
Stayed 1 night in Feb 2025

8/10 Good

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Hotel slightly dated , restaurant is good. Would return
Stayed 3 nights in Dec 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities
It was what i expected. Clean, comfortable & had everything i needed.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was pleasant and dinner was fantastic! I highly recommend the lamb shank!!! The breakfast buffet was great. All in all was very satisfied!
Stayed 1 night in Feb 2025

10/10 Excellent

Yve

Stayed 2 nights in Jan 2025

8/10 Good

Jayde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025