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Mövenpick Hotel Auckland

5.0 star property

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Photo gallery for Mövenpick Hotel Auckland

Restaurant
Reception
Exterior
Exterior
Deluxe Room, 2 Queen Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪5 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

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About this property

Mövenpick Hotel Auckland

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. Housekeeping is available on request.
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mövenpick Hotel Auckland's great location. During your stay, you're just a quick walk from Queen Street Shopping District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Auckland Ferry Terminal and 5 minutes on foot from University of Auckland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.
Mövenpick Hotel Auckland has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 895 reviews
Rating 8 - Good. 243 out of 895 reviews
Rating 6 - Okay. 73 out of 895 reviews
Rating 4 - Poor. 37 out of 895 reviews
Rating 2 - Terrible. 19 out of 895 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gertjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Big rooms. Nice views. Perfect location.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice option

Nice hotel great location. Bed was comfortable and room was well appointed. A couple of areas that I’d like to see improved, the chair at the desk is a lounge style chair and too low for any extended time making it uncomfortable to work at the desk for any period of time. An office style adjustable chair would work better. The tech panel below the tv is not connected. Tried using an HDMI cable but the tv did not recognise it. I know it’s coming but not being able to stream to the tv from my device in 2025 shows the age of the tech in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay but the wifi was horrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Eathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in could have been slightly smoother. Despite being on 5th floor it was so noisy. The noise from the street is very loud and continues through the night. Overall not bad.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Auckland

The time I was there the room was beautiful and had a nice view of the city. The bed and couch were comfortable. The staff were great and very helpful. I would definitely recommend anyone to stay here when in Auckland.
Stayed 2 nights in Aug 2025

10/10 Excellent

kemraj, ozone park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Adolfo, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but no workable wifi
Stayed 6 nights in Jul 2025

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Travelled with group
Amazing hotel. Very comfortable and staff the best. Loved it and will be back soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colleen

Stayed 2 nights in Jun 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was very clean as well. My wife and I enjoyed our stay here
Stayed 2 nights in Feb 2025

10/10 Excellent

Taneatua, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Will definitely go there again.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay, room service fabulous. The staff from check in to check out including room service couldn't be faltered.
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel convenient to the port, downtown sites, restaurants and shopping. The hotel common spaces and room were updated and attractive. A good value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient valet parking, big comfy room. A little bit noisy at night over the weekend but to be expected in central city area. Daughter loved chocolate hour and room service food was delicious.
Stayed 4 nights in May 2025

8/10 Good

Stewart, Pukekohe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tan Ai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dior was not working on day 1 and 2. Had to tap multiple times to gain entry to room. Staff came up to help. Mged to get it open after multiple attempts. Made no offer to have it looked at or account for why it did not work. Day 2 morning - lift broke down. After 2 calls to reception, then a staff came to fetch us using the staff lifts. Breakfast crew not friendly nor warm. Customer service, thoughtfulness and warmth are non-existent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to cruise port and lots of restaurants. It is right across from a hop-on hop-off stop. Grocery and pharmacy are near by if needed.
Stayed 3 nights in Jan 2025