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Hotel Grand Chancellor Auckland

3.0 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Auckland

Garden
Exterior
Reception
In-room safe, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast (NZD 39.50 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
80 Wellesley Street West, Auckland, Auckland, 1010
  • Place, Sky Tower
    ‪3 min walk‬
  • Place, SkyCity Casino
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪14 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior King room

Superior King room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior King room

9.6 out of 10
Exceptional
(76 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.6 out of 10
Exceptional
(33 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King Harbour View Room

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Mobility Accessible

Superior Double Room, 1 King Bed, Mobility Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Mobility Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand Chancellor Auckland

Hotel with a restaurant, 4-minute walk to Sky Tower
A restaurant, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Grand Chancellor Auckland, you're just a quick walk from Sky Tower. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Sky Tower and 3 minutes on foot from SkyCity Casino
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Grand Chancellor Auckland also features a fitness centre, dry cleaning/laundry services, and a lift.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Hotel Grand Chancellor Auckland has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 503 out of 636 reviews
Rating 8 - Good. 104 out of 636 reviews
Rating 6 - Okay. 14 out of 636 reviews
Rating 4 - Poor. 5 out of 636 reviews
Rating 2 - Terrible. 10 out of 636 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at an amazing hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

2/10 Terrible

Les

I canceled the trip yet I was fully charged No refund at all what a bad experience
Stayed 5 nights in Aug 2025

10/10 Excellent

Hye Jin

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, easy access to everywhere and love the pillow menu!
Stayed 3 nights in Jul 2025

10/10 Excellent

Eibhlin May

Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Erwin

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie, Tauranga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and bed and pillows are great
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat, and organized Excellent personnel
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would definitely stay again. Checkin staff looked after us so well. Hotel was immaculately clean in all areas and smelt lovely. Loved the idea of the green scheme where you got a $10 credit on your account for re using towels etc. The fridge in our room didn’t work at all but we didn’t mention it till we checked out as we didn’t use it anyway. Breakfast was lovely. Some good options. Coffee from the machine was revolting though so we took our own coffee to breakfast the next day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorna, Halifax

Liked: Amenities
Great location, lovely breakfast included with my package.
Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mint as cuz!
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillow menu is the soolest option I have ever seen
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations for this property super comfortable and affordable
Stayed 1 night in Jul 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and newly built

Great stay, deserves the high reviews which convinced us to stay.
Stayed 1 night in Jul 2025

8/10 Good

Sen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The water stream from shower is very weak. This is the only area which I m not happy with. Apart from that, everything is fine.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Safe & clean. Ask for a room away from the road if road noise bothers you.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Ebony

Stayed 1 night in Jul 2025

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Only downside was the parking arrangements, that it’s a wee distance away from actual hotel, oh and that I was charged for the parking but my booking said it was free, no refund offered, otherwise excellent in every other way
Stayed 1 night in Jul 2025