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The Chancellor on Hobson

3.5 star property

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Photo gallery for The Chancellor on Hobson

Standard Studio Suite, 1 Queen Bed, City View | Balcony
City Studio, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Standard Apartment, 1 Bedroom, Harbour View | Living area | 43-inch flat-screen TV with cable channels, TV
City Studio, 1 Queen Bed, City View | Balcony view
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1 Hobson Street, Auckland, 1010
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, Princes Wharf
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Harbour View

Standard Apartment, 1 Bedroom, Harbour View | Living area | 43-inch flat-screen TV with cable channels, TV

Standard Apartment, 1 Bedroom, Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed, City View

Standard Studio Suite, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Standard Studio Suite, 1 Queen Bed, City View

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Studio, 1 Queen Bed, City View

City Studio, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free cots/infant beds

City Studio, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

1 bedroom, desk, iron/ironing board, free cots/infant beds

Studio

8.4 out of 10
Very good
(33 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Chancellor on Hobson

Hotel with a sauna, a quick walk to Princes Wharf
An indoor pool, a fitness centre and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services.
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us they can't get enough of The Chancellor on Hobson's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at No 1 Hobson Lounge, a café that serves local cuisine
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Princes Wharf and 6 minutes on foot from Sky Tower
As a guest of The Chancellor on Hobson, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Chancellor on Hobson. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

No 1 Hobson Lounge – This café specialises in local cuisine and only serves breakfast.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

Reviews

The Chancellor on Hobson Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 1009 reviews
Rating 8 - Good. 384 out of 1009 reviews
Rating 6 - Okay. 214 out of 1009 reviews
Rating 4 - Poor. 86 out of 1009 reviews
Rating 2 - Terrible. 53 out of 1009 reviews

Reviews

8/10 Good

Amber

Liked: Cleanliness, staff & service, room comfort

Good on a budget

This is a solid stay for those on a budget. It was comfy and had good security and safety (which is a must for a solo traveler). There were some minor areas in the room that showed its age/wear but on the whole it was good for what I paid.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location. Amenities were fabulous with the pool, spa and sauna. Staff were really helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Saikat

Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service really handy for activities in town
Stayed 1 night in Jun 2025

2/10 Terrible

Norman

Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was freezing and staff not helpful to solve the problem
Stayed 1 night in Jun 2025

8/10 Good

Dr. Jonah, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Aoife

Stayed 1 night in Jun 2025

8/10 Good

Dean

Stayed 1 night in Jun 2025

6/10 Okay

Jordan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom could’ve used a good clean after each person the tiles had mould inbetween the gaps. The towel that I was given from room service was dirty and has crust on it. Net curtain in bedroom also had mould on it. Also the condensation that builds up in the room because of the shower is crazy and the sliding door fully condensates after just 1 person showering with the fan on. Hope things significantly improve by our November stay as have already booked this in and paid for. The car parking situation is lovely and safe but is difficult with leaving and entering with having to notify reception when leaving. Surely can make it so your hotel card can and can’t depends if you bought a car park spot or not activate the lift to the basement or enter the carpark too.
Stayed 2 nights in Jun 2025

8/10 Good

Chris, Whanganui

Business traveller
Liked: Cleanliness, staff & service
Good value
Stayed 2 nights in May 2025

8/10 Good

Alana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place in the city for a quick stay. Centrally located and very clean. Starting to show its age in the bathroom but all other amenities excellent. Bed was very comfy and room great.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2025

4/10 Poor

Carla

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
On arriving at the accommodation we understood why we needed to pay a bond of $250 after viewing our room it was extremely disappointing as the toilet seat was half detached and the shower head was damaged to the point it needed replacing which potentially could cause risk of slipping The amount of water that ended up on the floor had to be mopped up with towel. Mold was all over the shower tiles. Shower curtain was mouldy. Frayed carpet, the cabinets in the kitchen were swollen with water damage there were scrapes on the walls. We had gone back downstairs that day to let the staff at the front desk know this. On leaving we did alert staff to theses issues we did not get an apology we were told that they would be renovating them next year and that was the reasoning behind the Lower rates. Although we did enjoy the amenities of the swimming pool etc. Its disappointing as all of these issues didn’t seem to be taken seriously. Its actually not a matter of how much you pay for a room it’s the fact that most of the issues that we saw should have been fixed because we paid for a room with a working shower and a toilet that we could sit on. The staff were lovely and polite it’s disappointing that it seemed to be something the staff were used to hearing. I’m not a person that complains but I feel this was something I wanted to let people know about.
Stayed 1 night in May 2025

8/10 Good

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 1 night and it was lovely, the room was comfortable with a kitchenette and bathroom (even if the bathroom was a little outdated). It was great for being so central and walk-able, plus got it pretty cheap. Not bad for a place with a free gym, pool and sauna available in the stay.
Stayed 1 night in May 2025

4/10 Poor

Lodevicus

Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adrian Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door of the room was
Stayed 1 night in May 2025

8/10 Good

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Malcolm

Stayed 1 night in May 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a good place close to the city. Only downside was we didn’t have access to the basement with our key and had to ask at reception when we wanted to go down there to access our vehicle
Stayed 1 night in May 2025

10/10 Excellent

Anthony, Waiuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in May 2025

8/10 Good

susan, Wellington

Great place
Stayed 2 nights in Apr 2025