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Aparthotel

Castle Newhaven Apartments

3.5 star property
VIP Access

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Photo gallery for Castle Newhaven Apartments

Balcony view
1 Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
2 Bedroom Family Apartment | Balcony view
1 Bedroom Apartment | View from room
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

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40 Haven Drive, Newhaven, Botany Downs, Auckland, Auckland, 1001
  • Place, Botany Town Centre
    ‪2 min walk‬
  • Place, Sky Tower
    ‪19 min drive‬
  • Place, Spark Arena
    ‪20 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | 1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

1 Bedroom Apartment

  • 62 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | 1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

2 Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Family Apartment

2 Bedroom Family Apartment | 1 bedroom, iron/ironing board, free cots/infant beds, free WiFi

2 Bedroom Family Apartment

  • 80 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom Apartment

Interior

One-Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two-Bedroom Apartment

Dining

Two-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Castle Newhaven Apartments

Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and barbecues. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Castle Newhaven Apartments offers 41 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Castle Newhaven Apartments, you're just a quick walk from Botany Town Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available. This comfortable aparthotel has 41 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a terrace
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • 9 minutes by car from Sylvia Park Shopping Center and 11 minutes from Go Media Stadium
Castle Newhaven Apartments offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at Castle Newhaven Apartments. Free self parking is available.

This 3.5-star Auckland aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone

Location highlights

  • In a shopping district

Things to do

  • Gym
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 41 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9 AM - 5 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 5 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Waldorf Newhaven Botany Downs Apartment East Tamaki
Waldorf Newhaven Botany Downs Apartment
Nesuto Newhaven Auckland
Nesuto Newhaven Aparthotel
Waldorf Newhaven Botany Downs
Nesuto Newhaven Aparthotel Auckland

Castle Newhaven Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 158 reviews
Rating 8 - Good. 52 out of 158 reviews
Rating 6 - Okay. 7 out of 158 reviews
Rating 4 - Poor. 4 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property cleanliness location amenities so cost a home away from home
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Sangjun

Liked: Cleanliness, property conditions & facilities, communication
Location is good.
Stayed 18 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Clean and comfortable

Clean spacious and comfortable. Would happily stay here again
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, clean,family friendly and central to all auckland areas
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our accomodations as the apartment was warm, secure and safe
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good property
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to mall And where I needed to be, Spacious
Stayed 20 nights in May 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

A Wonderful Stay

An amazing stay! We were long term visitors, staying over a month. We had a fantastic view over the little reservoir nearby, and got to see all sorts of flora and fauna. The two bedroom apartment was well suited for our stay, with Botany Downs Town Centre a short walk away we had everything we needed. The staff were very friendly, and super helpful. Can’t recommend this place enough.
Stayed 28 nights in Apr 2025
Verified

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Having 3 level accommodation was fantastic!!! Loved being able to walk over to the Botany Downs shopping mall & conveniently located to nearby motorways for travel into the city
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Makelesi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was close by and within walking distance. Manager was always and helpful and went the extra mile. Our family enjoyed the leisure facilities, and the apartment was lovely and spacious.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Tomakanute

Liked: Cleanliness
Disliked: Communication
Close to shopping Little bit noisy from main road. Otherwise i enjoy my stay.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

juliette

Liked: Cleanliness, amenities, property conditions & facilities
Very nice area. The place was good to stay at the only thing was when you run out of toilet paper you need to buy your own because they dont supply anything extra
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

DEMETRUIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Very clean and quiet. A great shopping centre is very close.Had to collect keys after hours due to plane arriving after 5.00pm.The instructions given were clear and the keys and info were very easy to locate.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean, easy waking distance to shops , recommend oceanz fish and chips. Was a few cockroaches in the apartment, probably needs to be fumigated
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, room comfort, communication

Nice place

Great apartments for a family getaway. Unfortunately the weather was rain most of the time so we didn't get the chance to take a swim. We also requested two king beds but only one room was set up with king the other was left as two singles.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

seyed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sure, here's a refined version of your original message: --- We had a very smooth check-in, despite arriving around 3 a.m. The staff was super friendly and helpful. The property was fully equipped and comfortable. Everything was perfect and exceeded our expectations. I will recommend it. ---
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, communication
We stayed a month at this property. Our first room was a two story with worn furniture and main level A/C and fans were not sufficient to cool the room at night. The manager moved us to a different room that was much nicer with A/C.
Stayed 28 nights in Feb 2025
Verified

4/10 Poor

sean

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Went to use the washing machine and it stuck the whole apartment out for the whole time it was very gross
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Peter

Liked: Property conditions & facilities
Disliked: Cleanliness
No cleaning provided, the service only includes linen change, no additional rubbish bin bags after the initial 2 provided, even though we extended our stay from 2 weeks to 5 weeks in total, you are expected to buy everything on your own ,even toilet cleaner as nothing was provided
Stayed 14 nights in Apr 2024
Verified

8/10 Good

Li

Liked: Room comfort
總的而言酒店位置適中，房間亦算舒適，只是清潔方面稍為遜色，酒店距離商場不遠，可以步行到達，生活設施方便。
Stayed 26 nights in Feb 2024
Verified

8/10 Good

Justin C V

Liked: Cleanliness, room comfort
Overall very good but bedroom has no heater - luckily, it wasn't too cold during our stay
Stayed 14 nights in May 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Security tab access did not work once on our 20 day stay. We had to use a manual key from street access, and therefore we had to park in the street. The manager reprogrammed the security tab but it continually did not work. Wifi kept dropping out at least twice a day and had to reset our devices when this happened. When we checked out and handed the keys in the manager did not even ask if we enjoyed our stay. We were there for 20 nights! This is our first and last time staying here under the new management and have been coming here since 2012 when is was owned and run by Waldorf, who were always very friendly.
Stayed 20 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was secure and close to shops for everyday needs. Staying for 17 days and only assist in keeping apartment clean was change of bedding/ sheets and towels once a week. I asked for bin liners and dishwashing powered after been finshed. Told this is not included in the stay :( :(
Stayed 13 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient for our needs; quiet;
Stayed 7 nights in May 2021