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Aparthotel

Quest on Queen

3.5 star property

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Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Living area | 32-inch Smart TV with digital channels, TV
Lobby
Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout curtains
Fitness facility

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, Spark Arena
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Similar properties

View from room
Auckland Harbour Suites
Auckland Central Business District
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
3.8 out of 5, Good, 2,808 reviews
The price is €66
includes taxes & fees
8 Jun - 9 Jun
Auckland Harbour Suites

About this property

Quest on Queen

This smoke-free aparthotel features laundry facilities, express check-out and free Wi-Fi in public areas. The apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

This aparthotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. Built in 2006, this comfortable aparthotel has 36 apartments over 16 floors. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer and balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Queen Street Shopping District and Commercial Bay
Quest on Queen offers its guests laundry facilities, express check-out, and complimentary use of a nearby fitness facility. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per night.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 782 reviews
Rating 8 - Good. 304 out of 782 reviews
Rating 6 - Okay. 83 out of 782 reviews
Rating 4 - Poor. 30 out of 782 reviews
Rating 2 - Terrible. 19 out of 782 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was awesome, great location in the CBD. We are walking distance to the cruise port. Would recommend to stay here. staff was very helpful
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Peter

Liked: Check-in, communication
Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities, communication
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities, communication
Good small central location
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Craig

Liked: Cleanliness, check-in, communication
Great downtown location close to shopping and restaurants, responsive staff but some rooms are very much in need of renovation, and the windows do not block out the noise from bars, cars and sirens, making it very difficult to get a good sleep.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Glyn

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments were spotless. The reception staff were very friendly and helpful. You are right in the middle of the shopping area and very close to Sky City. Also easy access to the Viaduct Harbour area. If you are staying on a Friday or Saturday evening, be prepared for loud music and noisy drinkers until 4.30am. We were in a B apartment so that was the corner of the building closest to the bars in Fort St. A C or D apartment may make this easier on you.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Room very clean and staff helpful and smiling.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Spotless room, excellent location. Staff was super friendly.
Stayed 16 nights in Sep 2025
Verified

10/10 Excellent

Catriona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Teresa

Liked: Amenities, communication
Disliked: Cleanliness
We were disappointed in the condition of this room. There were several stains on the sofa and the kitchen was not stocked with suitable pots etc. On a positive note, the staff were very accommodating and pleasant and the location superb!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Simon

Liked: Cleanliness
All good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a really nice time there.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff Great views
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
all good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Norie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Alexander

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Update room. It appears that all Quest hotels are not created equal. Bathroom was that of a 2 star hotel. The room was generally dusty.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

August

Liked: Cleanliness, amenities, communication
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, room comfort, communication
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, communication
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jordan

Liked: Communication
The apartment is a little dated, the gym wasn't onsite and was closed for the majority of my stay - not their fault, but one of the major reasons I chose to stay there. There was a really bad smell coming from the pipes and I had to leave the fan in the bathroom on for the whole 12 days I was there. The staff were lovely though throughout my stay. From the front desk to the housekeeping - they were incredible and deserve 5 stars.
Stayed 12 nights in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great location

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities, communication
Didn’t dine in but everything else was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent! The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting. Even with the somewhat self-sufficient approach, the available service was fantastic. The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated! As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location. Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Stayed 2 nights in Jan 2026