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Aparthotel

Quest Parnell

4.0 star property

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Photo gallery for Quest Parnell

Exterior
Suite, 2 Bedrooms | Living area | LCD TV
Outdoor pool
Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher
Studio | Bathroom | Free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8 Heather Street, Auckland, 1052
  • Place, Auckland Domain
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Place, Spark Arena
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio

Studio | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior
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About this property

Quest Parnell

This smoke-free aparthotel features an outdoor pool, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, a conference centre, self parking and conference space are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a stovetop and a dishwasher.
Quest Parnell offers 38 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Auckland aparthotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Parnell. During your stay, you're just a quick walk from Auckland Domain. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym. Built in 2003, this upmarket aparthotel has 38 apartments over 3 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a gym
  • Within a 15-minute walk of University of Auckland and Parnell Rose Gardens
Quest Parnell offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this aparthotel measures 495 square feet (46 square metres) and includes a conference centre. The business-friendly Quest Parnell also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 29 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 15 per person

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 65 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Conference centre (495 square foot of space)
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Safe
  • Safe at front desk

Location highlights

  • In a historical district
  • In a shopping district
  • In the city centre
  • In the suburbs

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 38 units
  • Built in 2003
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Cots (infant beds) are available for NZD 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 per person
  • Covered self-parking fee: NZD 29.00 per night
  • Crib (infant bed) fee: NZD 30 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Parnell Quest
Quest Apartment Parnell
Quest Parnell
Quest Parnell Auckland, New Zealand
Quest Parnell Hotel Auckland Central
Quest Parnell Apartment
Quest Parnell Auckland
Quest Parnell Aparthotel
Quest Parnell Aparthotel Auckland

Quest Parnell Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 604 reviews
Rating 8 - Good. 202 out of 604 reviews
Rating 6 - Okay. 28 out of 604 reviews
Rating 4 - Poor. 6 out of 604 reviews
Rating 2 - Terrible. 4 out of 604 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise, Chester Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. Very clean and very quiet
Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities
Very clean and well kitted out rooms and veru helpful and pleasant staff. Lap pool and gym for guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, room comfort
Laundry was excellent 👌 our room was comfortable and spacious 2bedroom apartment was definitely 💯 Clean throughout we as a family were very pleased Thank you Quest Parnell Auckland
Stayed 1 night in Nov 2025

10/10 Excellent

errol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our visit to see a concert
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a good size. Excellent location. Close to Sparks Arena & lots of places to eat.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, room comfort
We loved our stay at Quest Parnell. This was the third Quest we stayed in while in NZ and definitely the best. The 2 bedroom apartment had plenty of space for our small family and everything we needed. Parking is a little expensive at $29 per night. There is nearby outdoor parking for $10 if you don't need the convenience of the undercover garage downstairs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Maarten

Liked: Cleanliness, amenities
Comfortable room, helpful staff, close to galleries, restaurants, bars.
Stayed 1 night in Nov 2025

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Our room hadn't been set up as we requested, and we checked in after hours. The service was fantastic. Manager summoned and all fixed within 10 minutes. Reception and room service staff were excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect of our stay was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Mount Martha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very handy location just off the main road of Parnell, so quiet but any easy walk to plenty of dining options. Public transport is just down the road as well.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
Check in was terrible. My email said office open till 9pm. Arrived 7,30pm and office shut. Tried outside phone 5 times and phone kept cutting out. Phoned Quest uusing my cellphone and person said push communication button on panel. There was no cummunication button - just the dial pad that kept cutting out. Luckily off duty receptionist went past and punched in code to retrieve my keys. Very poor service
Stayed 1 night in Oct 2025

10/10 Excellent

Iain, Paihia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and excellent service!
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very easy to get to. The apartment was basic but spacious and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Stayed 2 nights in Jun 2025

10/10 Excellent

BILL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, room comfort

Fabulous Stay in Auckland.

This was a great stay while in Auckland. Near to so many great cafes and the room had a washer/dryer so we could do laundry as we were in New Zealand for 25 days. The bed was very comfy and the room spotless. Pennie was exceptionally helpful and so flexible with an early check in and giving us good suggestions on what to do, where to go and where to eat. A fabulous experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was relaxing, the apartment had everything we needed and was spacious and close to restaurants and central Auckland.
Stayed 4 nights in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Good location to an event at the Auckland Domain
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room. Very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant overall. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

SHARON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for the area as we went to a party down the road room was .nice and quite andI tidy
Stayed 1 night in Feb 2025

10/10 Excellent

song-mahn

Liked: Cleanliness, amenities, property conditions & facilities
The lap pool that extends over the lobby with a glass bottom was quite relaxing after a humid day
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Awesome hotel and location

Super friendly, fantastic location in Parnell with tons of restaurants and coffee shops. Really awesome section of Auckland to stay as it’s fun, local yet only 20 minutes from Queen Street. Hotel staff were awesome and helpful. Would DEFINITELY stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet - I felt as though I was the only person on my floor. Walking distance very manageable to the ASB CLASSIC TENNIS. Staff at Quest very helpful especially with the room shower being blocked. Would have enjoyed some salt and pepper as condiments in the unit.
Stayed 7 nights in Dec 2024