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The Grand by SkyCity

5.0 star property
VIP Access

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Photo gallery for The Grand by SkyCity

Restaurant
Reception
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Point of interest
Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

9.4 out of 10
Exceptional
(69 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View Suite

  • 56 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • 116 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1771)
The price is €124
for 1 room
includes taxes & fees
7 Aug - 8 Aug
SkyCity Hotel

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and full-service spa
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges and a fitness centre are on-site.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the breakfast at The Grand by SkyCity. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, 11 restaurants and 4 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body treatments or reflexology at East Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and overall comfort to the cleanliness and spaciousness
  • Steps from Sky Tower and SkyCity Casino
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Cassia – On-site restaurant.
MASU – On-site restaurant. Open selected days.
Depot – On-site restaurant. Open selected days.
The Sugar Club – On-site fine-dining restaurant. Open selected days.
Huami – On-site restaurant. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1237 out of 1729 reviews
Rating 8 - Good. 306 out of 1729 reviews
Rating 6 - Okay. 104 out of 1729 reviews
Rating 4 - Poor. 45 out of 1729 reviews
Rating 2 - Terrible. 37 out of 1729 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel. Would definitely recommend!
Stayed 5 nights in Apr 2025

10/10 Excellent

annusheel

Travelled with partner
Liked: Amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, service was excellent. Great location to everything. Staff were also helpful with recommendations on places to visit and the best transport options. We stayed for a week and were so impressed we are looking to book in again for our wedding anniversary.
Stayed 5 nights in Apr 2025

10/10 Excellent

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like the pool and soak pool
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to the staff at the hotel - we had a super time here on our honeymoon and we were really well looked after
Stayed 3 nights in Mar 2025

10/10 Excellent

Elgan

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay
Stayed 1 night in Apr 2025

6/10 Okay

X

Liked: Cleanliness
Disliked: Property conditions & facilities
Although two guests checked in, only one bathrobe was provided in the room. There were also no toothbrushes—while I understand that many hotels in New Zealand may not offer these by default, most five-star hotels do provide them without request. Additionally, the air conditioning was very noisy. Even though we set it to 24°C and on auto mode, the room temperature actually dropped from 21°C (when we entered) to 20.5°C. It didn’t warm up as expected, and there was no clear option to switch it to heating manually. The auto function didn’t seem to work at all.
Stayed 1 night in Apr 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit outdated for the money but overall good spot
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, the kids loved the pool.
Stayed 1 night in Jan 2025

10/10 Excellent

lawrence, menlo park

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Declan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stat, staff were friendly and approachable.
Stayed 1 night in Apr 2025

8/10 Good

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for the night, it’s nice but you can hear the noise from the room above, for example , people walking, dragging chairs very loud noise. Over all it was good
Stayed 1 night in Apr 2025

10/10 Excellent

Guadali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just Love the hotel❤️
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a Sky walk that links it to other Hotels Restaurants Entertainment and Shopping Facilities.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to walk around the cbd.
Stayed 1 night in Apr 2025

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

jo-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to auckland city experiences. Unfortunate that patrons subject to being approached by public for money.
Stayed 2 nights in Apr 2025

8/10 Good

Freja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice rooms, awesome pool and spa and lovely buffet breakfast. The hotel could offer free or $10 parking for guests.
Stayed 1 night in Apr 2025

6/10 Okay

Rochelle

Travelled with partner
Liked: Staff & service
Our room had stickey residue on the surfaces from the previous occupants. The shower was broken. The breakfast was very average and the coffee was awful.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking charge twice
Stayed 1 night in Apr 2025

8/10 Good

Asta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice macaroons at reception
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025