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DoubleTree by Hilton Hotel Austin Northwest Arboretum

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Full breakfast on weekdays (USD 20 per person)
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Dining
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay films

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Change of towels is available on request
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from University of Texas at Austin and 12 minutes from Sixth Street
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Ebony

There was a constant stale smell in the room for the time of the stay. The drains in the tub and sink, were drained slow. They should be snaked regularly to remove clogs. The counters were sticky, I had to clean as best I could and lay napkins down on the surfaces near the television and desk before placing any of my person items there.
Stayed 2 nights in Dec 2025

6/10 Okay

Stacey

Stayed 2 nights in Dec 2025

2/10 Terrible

Yi

Stayed 1 night in Dec 2025

2/10 Terrible

Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Tyres

Stayed 1 night in Sep 2025

6/10 Okay

LaBridgett

Stayed 2 nights in Nov 2025

10/10 Excellent

James, Niceville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

8/10 Good

Genesis

Stayed 3 nights in Nov 2025

8/10 Good

Anabel

Liked: Cleanliness, staff & service, amenities
Room was amazing, beds were comfortable, staff was friendly. The only complaint would be about the parking fee. I feel parking should be included with the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Julie, Houston

Stayed 1 night in Nov 2025

8/10 Good

kumar

Stayed 1 night in Nov 2025

6/10 Okay

Anh-Thy

Travelled with partner
Disliked: Property conditions & facilities
Staff was good. The room needs renovation, especially the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Naoko

Stayed 1 night in Nov 2025

6/10 Okay

Nemen

Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar muy limpio ordenado cómodo muy amable el personal excelente servicio
Stayed 1 night in Nov 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness
Staff was rude at first. Room was nice but shower wasn’t full power due faucet broken so bath and shower ran at same time. Ice machine was broken. Plus was the bed and pillows were very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very welcoming
Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Jasmine

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
We started off the evening with checking in after driving all day, we go up to our room only to already find there was somebody IN that room. I’m saying their purse, wallets, food, everything was still in the room. Thank God we are decent people and I rushed my friend out the door telling her the room was occupied. Can you imagine? A vile person? If another person would’ve stolen that’s guests things? Money? Etc? We go back to the lobby and explain what happened and all we got was a simple I’m sorry and a “I thought that room was free” and that was it, here’s your new key enjoy your stay. When I asked about complimentary breakfast the employee just informed me of the hours and that was it. Leading me to believe it was included in with our stay or because of my hiltons honors. Well fast forward to Sunday and we consume said breakfast and we’re then told we would be charged $20 each for it. The manager on duty was EXTREMELY rude and dismissive to my friend, they DID not acknowledge that their employee made a mistake and still charged us for breakfast didn’t even apologize sincerely or correctly for the check in incident, that could’ve been a bad situation. Everyone carry’s in Texas what if that person staying in the room acted before asking questions to someone randomly walking into their room? The hotel didn’t care for our feelings or safety. Overall it was just the worst Hilton I’ve ever stayed at. The manager even tried to give us an HR business card for our complaint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025