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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Lobby
Outdoor pool
Dining
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Regal Gateway
    ‪19 min walk‬
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay films

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESS W/ RI SHWR

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 KING MOBILITY ACCESS W/ RI SHWR

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Non Smoking Deluxe Room

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

1 King Non Smoking Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Change of towels is available on request
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from University of Texas at Austin and 12 minutes from Sixth Street
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 102 out of 1003 reviews
Rating 2 - Terrible. 119 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated hotel. It needs major updating. Furniture is like from the 1990's and very dated. Looks like they have not done anything in 20 years. I would highly recommend that the management redo the rooms. Maybe 30 years ago, this was a nice hotel but they let it get rundown
Stayed 3 nights in Feb 2026

8/10 Good

paul

Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, beds were super comfy, and breakfast was excellent. The staff was very courteous. Very relaxing and comfortable 1 day stay. Highly recommended
Stayed 1 night in Feb 2026

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
The room was okay, the bed was comfortable. The shower water pressure was terrible, which was a big problem. The housekeeping staff was the loudest I have ever experienced. They were loud and obnoxiously talking with another from different rooms. The door to my room was not sealed at all which made it difficult to sleep in after 8:00 am. I had to put on my earbuds with loud white music just to drown them out.
Stayed 2 nights in Feb 2026

10/10 Excellent

marcelo

Stayed 2 nights in Feb 2026

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, amenities
Clean room great customer service
Stayed 1 night in Feb 2026

8/10 Good

Andrew Ryan

Stayed 3 nights in Feb 2026

10/10 Excellent

Alyssa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind. The room was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

German

Stayed 1 night in Feb 2026

4/10 Poor

Shenika

Stayed 1 night in Feb 2026

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room was clean but outdated and mediocre. There were a number of things that were less than ideal. The hotel gym was less nice and functional than it appears in the images: one of the two treadmills didn't work, the yoga ball was deflated, the water dispenser was out of water for all 5 days I used the gym and didn't get fixed when i mentioned it to the staff, there were no mats available (hard floor). My sink had an issue, I couldn't open or shut the drain. The shower had really poor water pressure and on two days I couldn't get hot water- when I mentioned this to the desk the person said they do sometimes have issues with the hot water and said fi i run it for like 15-20 minutes in advance its more likely to work...who plans for an extra 20 min to wait for the shower to work! The staff was always nice and friendly, but overall it was kind of meh and didnt turn out to be as nice as it was depicted online.
Stayed 4 nights in Jan 2026

2/10 Terrible

Terrence

Disliked: Staff & service, amenities
The room looked like it could use some help infrastructure wise. The water was cold and never warmed up, which happened to be on the coldest day of the year thus far. When I told the front desk about the issue, her response was lacking any empathy and explained that the shower may needed to have been running for 5-10 minutes BEFORE it warmed up. This has by far been one of the worst short stays that I have had in decades.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 3 nights in Jan 2026

6/10 Okay

Jessa

Stayed 1 night in Jan 2026

4/10 Poor

Ebony

There was a constant stale smell in the room for the time of the stay. The drains in the tub and sink, were drained slow. They should be snaked regularly to remove clogs. The counters were sticky, I had to clean as best I could and lay napkins down on the surfaces near the television and desk before placing any of my person items there.
Stayed 2 nights in Dec 2025

6/10 Okay

Stacey

Stayed 2 nights in Dec 2025

2/10 Terrible

Yi

Stayed 1 night in Dec 2025

2/10 Terrible

Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Tyres

Stayed 1 night in Sep 2025

6/10 Okay

LaBridgett

Stayed 2 nights in Nov 2025

10/10 Excellent

James, Niceville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
people are very friendly and nice clean and professional
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Nov 2025

8/10 Good

Genesis

Stayed 3 nights in Nov 2025