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Embassy Suites by Hilton Austin Arboretum

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Hot tub

Explore the area

View in a map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪14 min walk‬
  • J. J. Pickle Research Campus
    ‪15 min walk‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

8.0 out of 10
Very good
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.2 out of 10
Very good
(91 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

7.6 out of 10
Good
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Austin Central

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,199 reviews
The price is €106
includes taxes & fees
2 Sept - 3 Sept
Embassy Suites by Hilton Austin Central

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban hotel with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Private bathrooms are not en suite.
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Austin Arboretum gets high marks from our customers. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a free manager's reception and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in common area, and express check-in. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
DJs American Grill – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 21 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 168 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 94 out of 1008 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Travelled with family
Disliked: Amenities, property conditions & facilities
We liked the size of the room/suite. Happy hour drinks were nice. Location was convenient. Staff were friendly & helpful. Snack store was stocked with variety of items. Did not like...darkness of hotel, lighting in rooms too dim. Heard banging above us the first day we were there, were told they were putting new carpet in. Ice machine on our 3rd floor was broken, had to walk to 4th floor. Leaks in gym, dripping near the treadmills. The pool looked murky & man was filling up the hot tub. The Happy hour food was VERY minimal & not appetizing. Parking was overpriced @ 21.00 a day, I could see 10.00. I think if this place had a full renovation, it has potential to be a really nice hotel. Lighten the place up, filll it with colorful wall decor. Spruce up the pool area & gym.
Stayed 2 nights in May 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was construction going on, which was loud and kept sounding like someone was knocking on the doors.
Stayed 1 night in May 2025

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good and fresh. The hotel in total was very clean. The location and surroundings were in a safe area. Walking distance to restaurants.
Stayed 2 nights in May 2025

8/10 Good

Kishore

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
sad part is they charge for parking which is obnoxious
Stayed 1 night in May 2025

4/10 Poor

Steven L

Disliked: Amenities, property conditions & facilities
This is a lessor Embassy Suites. Obviously smaller . No towels at the pool. Noisy AC. Breakfast wasn’t good
Stayed 1 night in May 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome room, comfy beds, cold AC, great eve snack n drinks, awesome breakfast, 12noon checkout. Good lication in North Austin
Stayed 1 night in May 2025

4/10 Poor

Richard, San Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Richard, San Antonio

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
This property does the job of providing a place to stay and a free breakfast that was delicious. I really enjoyed the self-made waffles and the guy at the grill was amazing. Eggs to order at its best.
Needs fixing up
Not sure what was previously attached but this needs a fresher look
First time using this and already saw that housekeeping didn’t clean. Water condensation from previous occupants
This place needs updating
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area
Stayed 1 night in May 2025

10/10 Excellent

tatyana, statev island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. The staff wad duper helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

Steven, Van Nuys

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The sink in bathroom would clog in seconds after you used it and take over 15 mins to go down.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

John

Liked: Room comfort
Disliked: Staff & service

Won’t stay at Embassy Suites Again

Chose Embassy because of good experiences at others 1) advertised “self park”, didn’t say it was paid parking and no disclosures re price of parking 2) room refrigerator went out, they replaced refrigerator in wrong room, took 1 hour to get corrected 3) bar service not friendly-I had free drink tickets w reservation, asked for glass of wine from menu and bottle of beer, bartender said could only have cheaper wine not listed on menu and could only have domestic draft beer (not the one I ordered from menu 4) amenities listed laundry room, but when asked for location I was told there wasn’t one, they have pre-scheduled laundry service, we had to take laundry out to clean
Stayed 3 nights in May 2025

8/10 Good

Jill

Travelled with family
Liked: Staff & service, amenities
Room was nice and spacious. A little tired looking. Public pool area and gym needed some cleaning. Front desk and breakfast staff were very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Kaye Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except bed pillows were horrible
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Darly

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The shower had mold and a lot of dusting and spider webs, a lot of noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amarjaa, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Ended up not using the pool because it always looked unclean. It just looked foggy all the time. Staff said it was cleaned daily but it never looked clean. Also the reader for the pool and gym may be too close my son was locked in’s
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ne'Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm happy to see that the furniture is being replaced. Cant's wait until the room furniture is replaced and hopefully more vibrant colors for the decor
Stayed 1 night in Apr 2025

2/10 Terrible

Ameka

Travelled with partner
Disliked: Staff & service
My experience was absolutely horrible. The customer service was terrible, and I felt that Jackie was racist and completely unhelpful. When I asked to speak with a manager, I was dismissed. This has been the worst experience I’ve ever had with an embassy. To make matters worse, the bartender was unfriendly and unwelcoming. If my fiancé and I weren’t so exhausted, we would’ve left immediately—but we simply didn’t have the energy to find another hotel. This experience completely ruined our vacation, and I’m extremely disappointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert A.

Liked: Cleanliness, staff & service, property conditions & facilities
✅
Stayed 2 nights in Apr 2025

10/10 Excellent

adalberto

Stayed 1 night in Apr 2025