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Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Lobby
Desk, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
13858 N U.S. Highway 183, Austin, TX, 78750
  • Place, JumpStreet
    ‪12 min walk‬
  • Place, Lakeline Mall
    ‪12 min walk‬
  • Place, Austin Aquarium
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotel in Austin with free parking
Along with laundry facilities, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offers 101 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall. During your stay, you'll be within walking distance of Lakeline Mall. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 10 minutes by car from Lake Travis and 12 minutes from Lake Austin
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Lakeline
Extended Stay America Lakeline Hotel
Extended Stay America Lakeline Hotel Austin Northwest Mall
Extended Stay America Austin Northwest Lakeline Mall Hotel
Extended Stay America Lakeline Mall Hotel
Extended Stay America Lakeline Mall
Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Suites Austin Northwest Lakeline Mall

Reviews

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall Reviews

6.0

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 202 out of 953 reviews
Rating 8 - Good. 203 out of 953 reviews
Rating 6 - Okay. 165 out of 953 reviews
Rating 4 - Poor. 148 out of 953 reviews
Rating 2 - Terrible. 235 out of 953 reviews

Reviews

4/10 Poor

Anil kumar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel rooms are not clean see lot of dust on floor and on bed
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Stayed 1 night in Jul 2025

8/10 Good

Sherita

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Jody

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I went to my room. There was no remote control. I went to the front desk and the lady gave me a different one. I went back to my room and found out the remote did not work. I called and went to the office. No one was there. I called the company and they said no one could help me till the next morning. So I was in my room without a TV. I believe I should get a refund.
Stayed 1 night in Aug 2025

10/10 Excellent

Eleazar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is very good the young lady that works in the evening times it's very sweet understanding and patient the area is quiet and have places around me to go and eat
Stayed 1 night in Aug 2025

10/10 Excellent

demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first time I came had a very hard time and got frustrated but my husband and the sweet lady at the front desk got everything situated decided to give them another try and dealt with the same sweet young lady and she has been awesome ever since I've been coming
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and everything was very clean. The room had a bit of a cigarette smell but not bad. Jeanna at the desk was very friendly and welcoming. The only bad for me was there was no shampoo and conditioner and also no coffee on the property. The mini kitchen was awesome...but a coffee maker with supplies would have be great.
Stayed 1 night in Aug 2025

4/10 Poor

Yvonne

Stayed 1 night in Jul 2025

10/10 Excellent

demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Shawn

Stayed 1 night in Jul 2025

2/10 Terrible

demetra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Got ready to check in had to go to several rooms before we got a clean and decent room doors would not unlock with the card key went in one room and was not cleaned but the front desk person was very helpful and kept apologizing for the inconvenience
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nicolai

Stayed 2 nights in Jul 2025

2/10 Terrible

Reginald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The young lady at the front desk was very nice and accommodating, but the rooms were disgusting, she allowed me to cancel and receive a full refund.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything WAS good the only thing I DIDNT LIKE WAS, THAT I WAS THERE 8 DAYS AND THEY NEVER CAME TO CLEAN THE ROOM
Stayed 6 nights in Jun 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

6/10 Okay

Vianni

Travelled with group
Disliked: Staff & service
Just The Sheets were wet/damp and a little dirty and a little pricey.
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Stayed 3 nights in Jun 2025

8/10 Good

James

Disliked: Amenities
Stayed 7 nights in Jun 2025

10/10 Excellent

Justine, Austin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roachs on side table under alarm clock and 2 roachs in the bathroom as soon as i turned lights on. I had room 217 & it was suppose to be non smoking, reeked of cigarettes & strong musty male cologne. Shower rod ripped out of wall so much i thought it was gonna fall off & hit me in the head every time i used the toilet. Tv remote did not work. Had to get up out of bed to turn volume up or down or to change channel. Phone did not work, alarm clock did not work. Not worth the $89 when i checked in at 8pm - will never return to this property
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Travelled with family
Terrible, disgusting, homeless people every where. Very unsafe.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025