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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property

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Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪14 min walk‬
  • Q2 Stadium
    ‪3 min drive‬
  • Domain Northside
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel in Austin with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Austin Northwest/Arboretum offers 102 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Austin Northwest/Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 11 minutes by car from University of Texas at Austin and 12 minutes from Sixth Street
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Austin Northwest/Arboretum also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Austin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 221 out of 952 reviews
Rating 8 - Good. 247 out of 952 reviews
Rating 6 - Okay. 184 out of 952 reviews
Rating 4 - Poor. 142 out of 952 reviews
Rating 2 - Terrible. 158 out of 952 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

grace

Stayed 14 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bleakney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been great - a temporary stay but no complaints.
Stayed 1 night in Jan 2025

10/10 Excellent

grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches, horrible smell,
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Extremely helpful staff and management. I’ll be staying here every time I come to town.
Stayed 1 night in Jan 2025

10/10 Excellent

Bleakney

Liked: Cleanliness, staff & service, property conditions & facilities
No thank you
Stayed 1 night in Jan 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 1 night in Dec 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived after paying online through Expedia but they did not have a room available. Had to go somewhere else and then had to spend over an hour on the phone with Expedia for a refund.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Had a reservation but I arrived and there was no room available,even though I had paid online. Was waiting in the lobby and there are no restrooms in the lobby, just in the rooms. Had to leave and find another hotel when they could not give me a room.

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person checking me in was very kind and very understanding. I was a little sketched out when I arrived. it took about 10 minutes to get some one to let me in as it was after 10:00. The lady at the front desk was very kind, however the lobby was not taken care of. I got checked in, went to the 4th floor, the doors opened and the smell of marijuana was overwhelming. I found my room, walked in, turned on the lights and heater. It was clean, but extremely dated and when I turned on the heater, it hadn't been used yet so the burning smell was overwhelming. I was in the room for only 5 min when the smell of marijuana infiltrated my room and I could hear people yelling and screaming outside my door. I opened it only to find no one was there, they were in fact in a room down the hall. I proceeded downstairs to the lobby and checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained and close to domain
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accident happened. Had to cancel last minute.
Stayed 1 night in Sep 2024

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the stay

One of the worst hotels I’ve stayed in. As soon as I walked into the room, it smelled like cigarettes smoke. The television did not work and all the furniture was broken and unkept.
Stayed 2 nights in Oct 2024