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Hampton Inn & Suites Austin - Lakeway

2.5 star property

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Photo gallery for Hampton Inn & Suites Austin - Lakeway

Fitness facility
Exterior
Room, 2 Queen Beds, Accessible, Non Smoking | Private kitchen | Fridge, microwave, coffee/tea maker
Exterior
Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2013 Ranch Road 620 South, Lakeway, TX, 78734
  • Place, Baylor Scott & White Medical Center - Lakeway
    ‪17 min walk‬
  • Place, Flintrock Falls at The Hills Country Club
    ‪3 min drive‬
  • Place, Hills Country Club
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hair dryer, towels

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Austin NW - Lakeway by IHG
Lakeway
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
The price is €98
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express & Suites Austin NW - Lakeway by IHG

About this property

Hampton Inn & Suites Austin - Lakeway

Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Hampton Inn & Suites Austin - Lakeway offers 70 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Austin - Lakeway. During your stay, you'll be within walking distance of Baylor Scott & White Medical Center - Lakeway. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Lake Travis and a few minutes from Baylor Scott & White Medical Center - Lakeway
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. Hampton Inn & Suites Austin - Lakeway also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Lakeway hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:00 AM

Things to do

  • Golf
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Austin Lakeway Hotel
Hampton Inn Austin Lakeway
Hampton Inn Suites Austin Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel
Hampton Inn & Suites Austin - Lakeway Lakeway
Hampton Inn & Suites Austin - Lakeway Hotel Lakeway

Hampton Inn & Suites Austin - Lakeway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 748 reviews
Rating 8 - Good. 186 out of 748 reviews
Rating 6 - Okay. 54 out of 748 reviews
Rating 4 - Poor. 32 out of 748 reviews
Rating 2 - Terrible. 25 out of 748 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was fine, and the service was awesome. Customer service reps super sweet
Stayed 2 nights in Jan 2026

10/10 Excellent

Garrett

Stayed 2 nights in Jan 2026

8/10 Good

Garrett

Stayed 4 nights in Dec 2025

6/10 Okay

Colleen

Stayed 2 nights in Nov 2025

4/10 Poor

Jeffrey

Disliked: Amenities, property conditions & facilities
Remodeling this hotel was an issue.
Stayed 2 nights in Dec 2025

6/10 Okay

Patrice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel looked secluded upon arrival whereas my family and I were concerned for our safety. Hotel was under renovations so could not enjoy the lobby nor breakfast. Our room had paint on the entry floor and bathroom. We did not get breakfast as there was no place to enjoy. Not satisfied with our stay.
Our room - floor uncleanliness.
Our room - floor uncleanliness.
Lobby
Lobby
Stayed 1 night in Dec 2025

8/10 Good

Abner

Travelled with family
Liked: Staff & service, room comfort
Hotel under construction with a smalll repurposed area for breakfast
Stayed 1 night in Dec 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Xxxxx
Stayed 3 nights in Nov 2025

10/10 Excellent

Branndon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Rene

Stayed 1 night in Nov 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Clean room,great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

David, Houston

Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel

Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent!
Stayed 4 nights in Nov 2025

2/10 Terrible

Lexi

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible communication. Fully under construction with no warning and our room was on the first floor. I called the GM to leave a voicemail requesting a refund and still have not heard back from them.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jimmy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was terrible! I can’t believe they could even charge for this place, the halls were all torn apart with paint and oil and machinery, ceiling was falling in, shower pan was about to fall through the floor, coffee was even nasty. It smelled in the room and the air conditioner was so old it rattled all night like an old car. Absolutely terrible, save your money and stay literally anywhere else.
Stayed 1 night in Oct 2025

10/10 Excellent

Grivis

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Manuela

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Where do I start? This hotel proceeded to put us in one room where the hallway was not even finished wall. It was sheetrock! Carpets were filthy and all splatted with paint. You can see from the photos. The room was a complete mess! Extremely dirty with construction dust! The television set was hanging sideways! Windows were so dirty, you couldn’t even see through. The sheets had these horrible stains. After complaining to the front desk, they moved us to the 3rd floor. About breakfast. They ran out of eggs, and they were not replenished for a very long time, that by then, we just made toast and that was it for the “breakfast included). Someone needs to make sure these properties are up to standard so when we book them, we don’t have this kind of disappointment.
Stains on sheets
Hallway
Hallway
Hallway
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Travelled with group
Liked: Staff & service
Had reservations for a king. Was given two queens. Asked to change rooms. Was given a room on a floor that was completely dusty and incomplete from construction. Room had an extremely awkward layout and the construction was not good.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay and comfortable. Friendly even though they are under renovations it was still wonderful, great price
Stayed 2 nights in Sep 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the room I was supposed to get and no discount for the room they gave. Hotel was being removed, not happy with the breakfast.
Stayed 7 nights in Sep 2025

10/10 Excellent

Colleen

Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Gabriele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for housekeeping at check in, no one ever came for the 2 days we were there. The bed was not comfortable and neither were the pillows. It was undergoing renovations, and we noticed our batbroom had no exhaust fan in it. Kind of strange for a bathroom. Took a long time to get the mirror unfogged with ventilation.
Stayed 2 nights in Aug 2025

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