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Hilton Garden Inn Austin Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Austin Downtown

Exterior
Premium bedding, down duvets, in-room safe, blackout curtains
Reception
Outdoor pool
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Parking available

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪15 min walk‬
  • Place, University of Texas at Austin
    ‪19 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt House Austin/Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,104 reviews
The price is €102
includes taxes & fees
25 Nov - 26 Nov
Hyatt House Austin/Downtown

About this property

Hilton Garden Inn Austin Downtown

Hotel with an outdoor pool, a quick walk to Austin Convention Center
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Austin Downtown. During your stay, you're just a quick walk from Austin Visitor Center. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Within a 15-minute walk of Austin Convention Center and Waterloo Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 9022 square feet (838 square metres) and includes conference space. Hilton Garden Inn Austin Downtown also features multilingual staff, coffee/tea in common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
18th over Austin – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 for adults and from USD 6.95 for children
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 101 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Qunshayla

Liked: Cleanliness, staff & service, property conditions & facilities
We came to party so we were in the best location
Stayed 2 nights in Jul 2025

10/10 Excellent

Hallie

Liked: Amenities
Great stay!
Stayed 2 nights in Jul 2025

8/10 Good

Sonya, Temple Hills

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was top tier!
Stayed 3 nights in Jul 2025

2/10 Terrible

Ody

Stayed 2 nights in Jul 2025

10/10 Excellent

shea

Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything the only thing was the bed was detached or broken so everytime we would get off our on the bed it would hit the wall
Stayed 2 nights in Jul 2025

10/10 Excellent

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I was in Austin for our Project SEARCH Conference all week. We had great customer service and a comfortable stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugo

Everything was magnit
Stayed 1 night in Jul 2025

2/10 Terrible

John P Epperson, Meridain

Disliked: Cleanliness, amenities, property conditions & facilities
It's not a horrible place. The managment is dishonest and not trustworthy. I had to depart 1 day early. Orbitz contacted the manager but had some difficulty. I saw him in the lobby and gave him all my details. He said, "no problem, I'll approve your refund.", then he didn't. The rooms are adequate, the staff is nice. The place is a bit run down. Don't trust the management.
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Byron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Gokulvasanth

Stayed 1 night in Jun 2025

10/10 Excellent

Nayely

Our stay was overall great
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel terrible price on valet

The place was nice and the service inside was great. However, this place had a "Valet Only" service and it was $70! Insane! We stayed there for less than 24 hours total time, from check in to check out. When it was time to check out and retrieve our vehicle, we checked out a little early to get our vehicle incase there was a rush of people coming down at check out time. We waited and waited. Finally after seeing people come and go and the app they had us check the vehicle out with, kept showing they were still getting it, I finally went up to check on it. The valet person there looked it up and apologized that no one had gotten to it. So we waited over 30 minutes to get them to bring our car down. They still wanted a tip! I did like this hotel, the room and view were very nice. However, I will not come back to spend $70 on valet.
Stayed 1 night in Jun 2025

4/10 Poor

Micah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again. I would just pay the extra to stay at a 4 or 5 star. There is a very strong mildew smell in the room. The AC would make a loud banging noise. The bed is not comfortable at all. You have to use your key to use the elevator but unfortunately people would just hop on the elevator and wait for someone to put their key in. Therefore making it awkward for actual guest of the hotel. I am not sure what the solution is Maybe wrist bands for guests making it easier for staff to monitor. Bring your own water and snacks. The drinks and snacks are crazy expensive . Water was $9, Diet Coke $7 snicker bar $9. Like The staff at the desk and parking is very welcoming and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Raymundo

Stayed 3 nights in Jun 2025

2/10 Terrible

dana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We were very disappointed in the condition of the hotel as far as cleanliness and prices for the snack area, which was our only choice to eat out of unless we wanted to pay $27 a person for buffet, which was absolutely ridiculous. Also, we were told that our valet Was going to be cheaper than what it was and that ended up costing us $150 for one car for a two night stay. We should be getting money back on that or get comped because we were told wrong when I called in a few days before arriving to confirm everything. Once I discuss this with the person at the reservation desk he told me to talk to the valet people. I spoke to the valet people and they said that Their prices are based on the number of people that are staying at the hotel. And that should have nothing to do with a standard right price based on what I was told it would be for the night we stayed.
Stayed 2 nights in Jun 2025

6/10 Okay

Zach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, small issues.

The overall experience was good, but there was a myriad of small issues. Our battery on the door lock died and the maintainence had to help us essentially break into our room to get back in. I’d expect them to monitor the batteries more often to avoid situations like this. WiFi required you to sign up for a Hilton Honors account, and the speed was not useful unless I paid more. It’s bogus that in 2025 we have to settle for this. The area around the hotel is not great, it’s off of 6th street which is nice but during the day there’s lots of homeless nearby, we watched someone buy meth about a block from the hotel.
Stayed 7 nights in Jun 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Keep going

Overpriced and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Cartha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Beautiful facility. Our room was lovely, very comfortable and quiet.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Briana, Philadelphia

Business traveller
Disliked: Cleanliness, property conditions & facilities
The pics are NOTHING like the actual property. The pool is gross - cigarettes and trash floating. There was human feces out front. Do NOT stay here!
Stayed 2 nights in Jun 2025

6/10 Okay

Karina, Houston

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location to stay for a concert at moody center. Didn't like that there wasn't any public parking, only valet for $79.
Stayed 1 night in Jun 2025

10/10 Excellent

LaTonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Quiet, Clean and Friendly
Stayed 2 nights in Jun 2025