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Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Fitness facility
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4892 W Highway 290, Sunset Valley, TX, 78735
  • Place, Burger Stadium
    ‪10 min walk‬
  • Place, Sunset Valley Village
    ‪15 min walk‬
  • Place, Brodie Oaks Shopping Center
    ‪1 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG offers 99 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG. During your stay, you'll be within walking distance of Burger Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from South Congress Avenue and 9 minutes from Sixth Street
Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG. Self parking is free.

This Sunset Valley hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 350 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in February and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Hotel Sunset
Holiday Inn Express Hotel Sunset Valley
Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Hotel Austin
Holiday Inn Express Austin
Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Suites Austin SW Sunset Valley by IHG
Holiday Inn Express Suites Austin SW Sunset Valley an IHG Hotel

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Charles

Business traveller
Disliked: Cleanliness, property conditions & facilities
Ok, but disappointing. I've stayed at this hotel two times previously, and the room was much cleaner and had a great mattress. This time the room was odd when I walked in. It was very cold - thermostat was set to 60 degrees. and the desk lamp was on. The mattress had a large depression in it on one side, and the sheets did not smell clean. Other small things: no TV station directory, and the "do not disturb" sign was missing.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 6 nights in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, staff was helpful and friendly. Breakfast was really good with a variety of choices.
Stayed 4 nights in Dec 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, parking was readily available, easy access to where we needed to be.
Stayed 1 night in Dec 2025

10/10 Excellent

Lucio A

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and smelled clean, too. The breakfast options are very limited but they are replentished quickly. Overall, we'll stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2025

10/10 Excellent

deborah

Stayed 3 nights in Dec 2025

8/10 Good

deborah

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and close to where we was going.
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved a double bed room. Get there and all they had was a king with pull out sofa. After arguing with them, all that was offered was a 10% discount. In my opinion, si ce they didn't have any doubles and I needed the 2 beds, PLUS the sofa bed, tbey could have just given me 2 rooms to account for the bed loss. Breakfast had no taste and biscuits were rock hard
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Stayed 4 nights in Dec 2025

10/10 Excellent

yue

Stayed 2 nights in Dec 2025

10/10 Excellent

Lucas

Stayed 1 night in Dec 2025

10/10 Excellent

Max

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t get breakfast because I had to be at the job site at 6am. If breakfast would have been ready at 5am it would’ve been perfect for everyone,besides that a 5 star stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Kayla, Keene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very lacking. First the parking lot looked pretty rough. Looks on the inside wasn't the greatest. The breakfast was severely lacking. Apparently they now charge your credit card a week later as well for a service fee.
Stayed 2 nights in Nov 2025

6/10 Okay

Nicholas

Stayed 2 nights in Nov 2025

10/10 Excellent

Marielsa A

Liked: Cleanliness, amenities
Friendly staff great location.
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Stayed 4 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed this stay very much. It was the best Holiday Inn stay I have ever experienced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great room, efficient staff, outstanding breakfast. Location is great and quiet.
Stayed 2 nights in Nov 2025

10/10 Excellent

MARIELSA

Travelled with family
Liked: Cleanliness, amenities
Great location friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Nov 2025