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BACALARI HOTEL BOUTIQUE

Property class: 4

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Photo gallery for BACALARI HOTEL BOUTIQUE

Front of property
Interior
Deluxe Studio Suite, 1 King Bed | Terrace/patio
Lobby sitting area
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

BACALARI HOTEL BOUTIQUE

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services. Change of towels is available on request
BACALARI HOTEL BOUTIQUE offers 12 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at BACALARI HOTEL BOUTIQUE, you're just a quick walk from Laguna Bacalar Ecological Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and coffee/tea in a common area
  • Steps from Laguna Bacalar Ecological Park and 7 minutes on foot from Lake Bacalar
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and tour/ticket assistance are also featured at BACALARI HOTEL BOUTIQUE. Free self parking is available.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
BACALARI HOTEL BOUTIQUE has a restaurant on site.
A hosted evening meal is available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available for a fee of MXN 800
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 250 per person
  • Hosted evening meal: MXN 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Bacalari
Bacalari - Adults only Hotel
Bacalari - Adults only Bacalar
Bacalari - Adults only Hotel Bacalar

BACALARI HOTEL BOUTIQUE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 3 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely awesome. They made us feel so welcome. Extra thanks to Marcos, Dona, Hannah, Veneta, the kitchen staff, cleaners, and the friendly maintenance guy. The rooms were good, the food excellent and the perfect location
Stayed 7 nights in Jan 2026

4/10 Poor

Yasmin

Stayed 2 nights in Jan 2026

10/10 Excellent

Byron

Stayed 3 nights in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless rooms, and a lovely restaurant make this place feel welcoming and comfortable.
Stayed 4 nights in Dec 2025

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No running water

Spent 2 nights at Bacalari. First night everything went well. Second night not so well. Left the lake at sunset to get back to my room to shower and the water completely stop working in the room 3 minutes into my shower. No shower, no faucet, no
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Violeta

Stayed 5 nights in Apr 2025

10/10 Excellent

OSCAR

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big ! I loved it !
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel overlooking the lake

Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Stayed 2 nights in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Stayed 5 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exciting new hotel in Bacalar

Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Kinga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and helpful staff and great restaurant!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Stayed 7 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed at in Mexico

I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lacee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. Very quiet at night and the bed was wonderful. Thank you for everything ❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Friendly staff.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2023