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BoaBoa Bacalar

2.5 star property

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Photo gallery for BoaBoa Bacalar

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets
Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets
Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets
Bungalow, Lagoon View | Terrace/patio
Bungalow, Lagoon View | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
46 Av 5 Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Place, Lake Bacalar
    ‪19 min walk‬
  • Place, Fort of San Felipe
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Partial Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Bungalow, Garden View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Bungalow, Garden View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Bungalow, Garden View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Bungalow, Garden View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Lagoon View

Bungalow, Lagoon View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Lagoon View

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Partial Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow, Partial Lake View

Bungalow, Partial Lake View | Minibar, in-room safe, free WiFi, bed sheets

Bungalow, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design House

Design House | Private kitchen | Espresso maker

Design House

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Basic Room

Minibar, in-room safe, free WiFi, bed sheets

Basic Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

Terrace/patio

Comfort Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Exterior

Classic Double Room

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Terrace/patio

Family Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Terrace/patio

Family Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Room

Grand Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels

Grand Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Aldea 19 Bacalar
Bacalar
  • On private beach
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 54 reviews
The price is €113
includes taxes & fees
12 Jun - 13 Jun
Hotel Aldea 19 Bacalar

About this property

BoaBoa Bacalar

Spa services, concierge services and express check-out are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, wedding services and charcoal grills are on-site. Housekeeping is available on request.
BoaBoa Bacalar offers 13 air-conditioned accommodations with laptop-compatible safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. In-room massages and hairdryers can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at BoaBoa Bacalar. During your stay, you're just a quick walk from Lake Bacalar. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and wedding services
  • Steps from Lake Bacalar and 8 minutes on foot from Laguna Bacalar Ecological Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of BoaBoa Bacalar, you'll find spa services, a terrace, and barbecue grills. WiFi is free in public spaces. BoaBoa Bacalar also features tour/ticket assistance, concierge services, and express check-out.

Smoking is allowed in designated areas at this Bacalar hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 150 for children

Things to do

  • Art gallery
  • Beach yoga

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from 10:00 PM to 8:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests should know that 2 dogs live at this property. At the property, quiet hours are enforced between 10:00 PM and 8:30 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

BoaBoa Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 143 reviews
Rating 8 - Good. 19 out of 143 reviews
Rating 6 - Okay. 5 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities
The property and rooms are so unique! The docks and kayaks are very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely experience. Fresh-made fruit and granola delivered to the room for breakfast, a private dock on the lake, and invredible decor, all at a reasonable price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness
What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

immer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so close to the water!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at BoaBoa quite a few times now and I always enjoy going back. Friendly staff, comfortable beds, super private and on the water . What else could you ask for. A true hidden gem 💎.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024
Verified

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay but slightly overpriced

Great stay! Access to beautiful lagoon. Relaced vibe and friendly staff always willing to help. Location wasn't perfect and price could be better.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Krisztina

Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mariano Eduardo Cuellar

Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved absolutely everything about being at boa boa! such a dream. thank you!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Margo

Liked: Staff & service, amenities
Pros: Attentive, friendly staff. Partial lagoon view from Tapir Room, storing our luggage and letting us use the oceanfront after check-out, the dock was awesome, walkable location from el Centro, simple yet satisfying breakfast. Fan and A/C options. The property is gorgeous. Cons: room is a bit weathered, smelled musty/moldy, corner near A/C looked moldy, window swollen so couldn’t open much, lack of attention in housecleaning and maintenance (ashtray overflowing from prior guest, freezer compartment overgrown with ice and cutting into fridge space, some furniture in need of repair). Perhaps other rooms were better maintained due to their full lagoon view and higher cost. Overall, we enjoyed our stay but the mold smell/look was concerning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we loved
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on the lake

Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024