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Hotel Aluxes a Scenario experience

4.5 star property

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Photo gallery for Hotel Aluxes a Scenario experience

A bedroom with a wooden bed, a ceiling fan, macramé wall hangings, and woven light fixtures.
A bedroom with a large bed, wooden headboard, wall-mounted macramé decorations, and a ceiling fan.
A wooden dock extending into calm water, a wooden structure with chairs, and a clear sky.
A clear blue sky, calm turquoise waters, and overwater bungalows with thatched roofs.
A beach with turquoise water and a cloudy sky.

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
69 Costera, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪3 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, Balcony, Lagoon View

A bedroom with a wooden bed, a ceiling fan, macramé wall hangings, and woven light fixtures.

Signature Suite, Balcony, Lagoon View

  • Lagoon view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Lagoon View

A bedroom with a large bed, wooden headboard, wall-mounted macramé decorations, and a ceiling fan.

Deluxe Suite, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Aluxes a Scenario experience

Catch some rays on Hotel Aluxes a Scenario experience's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request
Hotel Aluxes a Scenario experience offers 11 accommodations with a safe and complimentary slippers. This accommodation offers separate dining areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aluxes Spa & Rituals has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
During your stay at Hotel Aluxes a Scenario experience, you're just a quick walk from Lake Bacalar. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and pet-grooming services.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, a beach bar and 3 bars/lounges
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, body scrubs or deep-tissue massages at Aluxes Spa & Rituals
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and complimentary bicycles
  • Steps from Lake Bacalar and 6 minutes by car from Laguna Bacalar Ecological Park
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and pet-grooming services
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Aluxes a Scenario experience such as an outdoor pool and complimentary bicycles.

A free manager's reception is offered daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. WiFi is free in public spaces. Self parking and valet parking are free.

This 4.5-star Bacalar hotel is smoke free.

The hotel hosts a free manager's reception daily.
Scenario Bacalar – On-site fine-dining restaurant. Open daily.
Scenario Forno Pizza & Ba – On-site theme restaurant. Open daily.
Lagoon Bar – On-site bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: MXN 20 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lagoon Bar
  • Scenario Bacalar
  • Scenario Forno Pizza & Ba

Things to do

  • Art gallery
  • Beach yoga
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On a lake
  • On a private beach

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 20 per person
  • Pet deposit: MXN 3000 per stay
  • Hosted evening meal: MXN 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Hotel Aluxes a Scenario experience Reviews