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Posada el Refugio

2.5 star property

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Exterior
Property grounds
Interior detail
Bed sheets
Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado) | Bed sheets

Reviews

2.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Avenida 3 entre Calle 34 y 36, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Habitacion Sencilla con una cama matrimonial

Bed sheets

Habitacion Sencilla con una cama matrimonial

  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion con cama King size con aire acondicionado

Habitacion con cama King size con aire acondicionado | Bed sheets

Habitacion con cama King size con aire acondicionado

  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Triple con cama matrimonial y una individual con aire acondicionado

Bed sheets

Habitacion Triple con cama matrimonial y una individual con aire acondicionado

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado

Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado | Bed sheets

Habitacion Cuadruple con dos camas matrimoniales con aire acondicionado

  • Sleeps 4
  • 2 Double Beds

View all photos for Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado)

Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado) | Bed sheets

Cabaña Familiar con tres camas matrimoniales (no tiene aire acondicionado)

  • Sleeps 6
  • 3 Double Beds

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About this property

Posada el Refugio

Along with tour/ticket assistance, this hotel has free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
Posada el Refugio offers 15 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate dining areas. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Posada el Refugio, you're just a quick walk from Laguna Bacalar Ecological Park. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Laguna Bacalar Ecological Park and 7 minutes on foot from Lake Bacalar
  • Cats and dogs welcome for a fee
Posada el Refugio offers its guests tour/ticket assistance. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 12:30 AM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Posada el Refugio Hotel
Posada el Refugio Bacalar
Posada el Refugio Hotel Bacalar

Posada el Refugio Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Emma

Stayed 1 night in Dec 2021

2/10 Terrible

Yuri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en estancia

El lugar tenía poca luz en la zona del Lobby, las instalaciones estaban sucias desordenadas y descuidadas, eso me dio desconfianza de las habitaciones, NO ARRIESGUE A MI FAMILIA…y tuvimos que salir de ahí inmediatamente….
Stayed 1 night in Dec 2021