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Citadines Bacolod City

3.0 star property

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Photo gallery for Citadines Bacolod City

Restaurant
Premier Studio | In-room safe, individually furnished, desk, laptop workspace
Outdoor pool
Reception
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
  • Place, Capitol Lagoon Park
    ‪3 min walk‬
  • Place, Art District
    ‪15 min walk‬
  • Place, Robinsons Place Bacolod
    ‪20 min walk‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Citadines Bacolod City

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Citadines Bacolod City offers 200 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Bacolod hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Citadines Bacolod City, you're just a quick walk from Capitol Lagoon Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry
  • Just a 3-minute walk from Capitol Lagoon Park and 11 minutes on foot from Art District
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Citadines Bacolod City also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Bacolod hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 10:00 AM.
Citadines Bacolod City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Bacolod City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2700.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2700.0 per night
  • Spa fee: PHP 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Citadines Bacolod City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Citadines Bacolod City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and facilities.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay in Bacolod
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I believe that the Citadines is the best hotel in Bacolod.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities, communication
Love staying here !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice plus breakfast buffet included in the room is the best.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bernadette Lourdes

Liked: Staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Donna Lea

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet with dining options
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend stay

Good stay and accessible
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ANTIPAS IV

Liked: Cleanliness, room comfort, communication

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in Bacolod. Highly recommended
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
very good service from the concierge and the rest of the staff
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Paulette

Excellent service . Great food
Stayed 1 night in Apr 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good place but not a great smell
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

LEMUEL N

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very well equipped with full kitchen washer dryer and separate bedroom. 2 separate thermostats kept the rooms comfortable.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Gautam

Liked: Cleanliness, staff & service, amenities
All good. Need more vegetarian options on menu.
Stayed 2 nights in Dec 2025