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Douro Palace Hotel Resort and Spa

4.0 star property
VIP Access

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Photo gallery for Douro Palace Hotel Resort and Spa

Exterior
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Interior detail
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

View in a map
Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
  • Caldas de Aregos Thermal Baths
    ‪8 min drive‬
  • Caldas de Aregos
    ‪8 min drive‬
  • Caldas de Aregos Marina
    ‪8 min drive‬
  • Vila Real (VRL)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, blackout curtains

Double Room, River View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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About this property

Douro Palace Hotel Resort and Spa

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna and a rooftop terrace are on-site.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Douro Palace Hotel Resort and Spa, you'll be within walking distance of Duoro River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Services include free babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a sauna
  • Just a 3-minute drive from Duoro River and a few minutes from Quinta de Covela
  • Airport and train station pick-up shuttle service available for a fee
Douro Palace Hotel Resort and Spa offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Douro Palace Hotel Resort and Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Baiao hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Douro Palace Hotel Resort and Spa has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 April to 3 May:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Douro Palace Hotel Resort and Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Douro Palace Hotel Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 248 reviews
Rating 8 - Good. 86 out of 248 reviews
Rating 6 - Okay. 18 out of 248 reviews
Rating 4 - Poor. 8 out of 248 reviews
Rating 2 - Terrible. 2 out of 248 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dipankar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and spa with an excellent riverside location. The grounds are very nice and the rooms have excellent views of the Duoro river. The rooms and bathrooms are good and the breakfast was very good. The reception, bar and restaurant staff were very helpful and worked hard. The restaurant was OK but not exceptional. Overall, an excellent hotel.
Stayed 2 nights in May 2025

8/10 Good

Genie

Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff. The weather was a bit rainy but it was still very beautiful and the indoor pool was amazing. You do need to wear a swim cap for the indoor pool though. Good breakfast as well
Stayed 2 nights in May 2025

6/10 Okay

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this hotel if you don’t rent or have a car! The hotel has a beautiful architecture and view, the food is great and the staff nice but transportation are highly limited. They do not truly offer shuttle to and from Porto, we were there during the train strike and were stranded, we had to pay very expensive uber-taxi etc. to go visit around and it took a long time to have access to them, going back to Porto was also quite stressful and expensive and in the end the cost of everything really wasn’t worth the hotel. The staff were nice but they couldn’t really help. I would recommend only if you can have access to a car.
Stayed 2 nights in May 2025

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal!! Hotel itself was modern and very clean. Spa experience was great. I have never received the level of service anywhere like I did here. We will definitely be back!!!
Stayed 1 night in Apr 2025

8/10 Good

Matilde

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view to the valley and the river is perfect. The location is amazing but the hotel looks aged. The spa restrooms were dirty. Needs some updating
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staff great. The area is very isolated and far from everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Laurence

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice but....

Great check-in. Very poor restaurant service, which looks like it was attributable to insufficient, properly trained staff. One excellent waiter running up and down stairs trying to run both bar and restaurant floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go here!

Fabulous location and very beautiful views, The drive was slightly terrifying through mountainous roads and forest fires, Having said that it was incredibly unforgettable!
Stayed 2 nights in Sep 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

has

Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful surprise

This hotel is in a beautiful remote location in the Douro Valley. It is a spa style hotel. The breakfast buffet was wonderful. Staff on desk ere very helpful. We like the dining room food better than the bar menu (just our choice).
Stayed 3 nights in Jun 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

We loved the Douro Palace. The food was exceptional and we wish we could have stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay- absolute highlight of our trip. The staff were so friendly and accommodating. The property and facilities were so nice. It would be hard not to enjoy this place and to totally disconnect and relax.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Friendly and very helpful. The spa was fabulous. The views of the river were breathtaking. We hope to return!
Stayed 1 night in May 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything, from staff to the food, to the cleanliness to the quiet! Would come again!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Tough roads to get there.
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The room was clean, modern, and spacious, the spa was super. Overall, it was a lovely hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, this is the second time and will definitely return again! Hotel views are stunning ! Beautiful decoration , confortable bed and very clean Food at the restaurant is very good and breakfast is also very good
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort

Better than I thought

Clean but it’s time to spend some money on property. It’s starting to show some wear
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Jun 2023

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023