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Douro Palace Hotel Resort and Spa

4.0 star property
VIP Access

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Photo gallery for Douro Palace Hotel Resort and Spa

Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Couples treatment room(s), sauna, Turkish bath/hammam, body treatments
Interior detail
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

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Lugar Do Carrapatelo, Santa Cruz do Douro, Baiao, 4640 423
  • Place, Caldas de Aregos Thermal Baths
    ‪8 min drive‬
  • Place, Caldas de Aregos
    ‪8 min drive‬
  • Place, Caldas de Aregos Marina
    ‪8 min drive‬
  • Airport, Vila Real (VRL)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, Garden View

Double Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, River View

Double Room, River View | Minibar, in-room safe, desk, blackout curtains

Double Room, River View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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About this property

Douro Palace Hotel Resort and Spa

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna and a rooftop terrace are on-site.
Douro Palace Hotel Resort and Spa offers 60 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Douro Palace Hotel Resort and Spa, you'll be within walking distance of Duoro River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include free babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a sauna
  • Just a 3-minute drive from Duoro River and a few minutes from Quinta de Covela
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Douro Palace Hotel Resort and Spa offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Douro Palace Hotel Resort and Spa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Baiao hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Douro Palace Hotel Resort and Spa has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 April to 3 May:
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Douro Palace Hotel Resort and Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A swimming cap is mandatory in all indoor swimming pools.
Property Registration Number 3997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao